Harpreet Kaur Bains
New Glasgow,NS
Summary
- Post Graduate Diploma in Bachelor's of Health Science (Public Health) from Cape Breton University, Sydney, NS.
- Foreign trained Dentist with knowledge of medical terminology and minor dental procedures.
- Five years of customer service has helped to acquire top-notch skills in oral and written communication, active listening and analytical problem-solving skills helping to enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Fashion Associate
Walmart
07.2023 - Current
- Maintained understanding of current inventory, merchandising and in-store placement to inform sales strategy.
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
- Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
- Circulated and monitored shopper activity within assigned areas to identify customer service opportunities and provide loss prevention control.
Supervisor
Needs Convenience
12.2020 - 01.2023
- Supervise and co-ordinate cashiers
- Assign sales workers to duties and prepare work schedules
- Prepare reports regarding sales products, maintain inventory and order merchandise
- Stock shelves and helping customers to reach out required products
- Calculate total payments received at the end of the work shift and reconcile with total sales.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Tracked and prepared quarterly reports of sales goals to management.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Cashier
Walmart
04.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Customer Service Representative
Concentrix
07.2020 - 09.2020
- Answering customer enquires or passing them on to appropriate department
- Handled customer inquiries and suggestions courteously and professionally
Registrar Office
Cape Breton University
03.2019 - 07.2019
- Research and gathered data from other Universities regarding admission policies
- Redesigned and produced online content to improve online service of the university
- Assisted with the implementation of Convocation Plans supporting staff in their activities.
Surgeon
B.D, Luxmi Bai Institute of Dental Sciences and Hospital
01.2018
- Diagnosed & provided appropriate dental treatment to patients including scaling, restorations, root canal treatment and extractions
- Communicate with Dental Staff and work as a team deciding patient treatment plans.
Dental Intern
Luxmi Bai Institute of Dental Sciences and Hospital
01.2017 - 01.2018
- Made appointments, accept cash payments (providing correct change), manage patient's records
- Provide information and treatment to clients in dental clinic ensuring their satisfaction
Education
Bachelor of Science - Public Health
Cape Breton University
Sydney, Nova Scotia05.2020
Bachelor of Science - Dentistry
Luxmi Bai Institute of Dental Sciences And Hospital
Patiala, Punjab01.2017
Apprenticeship - Public Health Techniques
Baba Deep Singh Indo American Institute And Hospital
Patiala, Punjab2012
Skills
- Staff Management
- Project Management
- Financial Management
- Operations management
- Business administration
- Training and mentoring
- Critical Thinking
- Complex Problem Solving
- Multitasking and Prioritization
Accomplishments
- Emergency First Aid/CPR Level C & AED, St
Languages
English
Hindi
Timeline
Fashion Associate
Walmart
07.2023 - Current
Supervisor
Needs Convenience
12.2020 - 01.2023
Customer Service Representative
Concentrix
07.2020 - 09.2020
Cashier
Walmart
04.2019 - 02.2021
Registrar Office
Cape Breton University
03.2019 - 07.2019
Surgeon
B.D, Luxmi Bai Institute of Dental Sciences and Hospital
01.2018
Dental Intern
Luxmi Bai Institute of Dental Sciences and Hospital
01.2017 - 01.2018
Bachelor of Science - Public Health
Cape Breton University
Bachelor of Science - Dentistry
Luxmi Bai Institute of Dental Sciences And Hospital
Apprenticeship - Public Health Techniques
Baba Deep Singh Indo American Institute And Hospital
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