Harpreet Kaur
Calgary
Summary
- Good communication skills
- Dedicated and happy to face challenge's
- Easily adopt the enviornment
- willing to build good professional bonds
Dedicated administrative assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Happy Can Depot
10.2020 - Current
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Crew Team Member
HMHost
12.2019 - Current
- Operated register to process payments and collect cash payment for order totals.
- customer connection
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, pos
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Assisted other team members to achieve goals.
Server
Westjet Lounge
08.2021 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Graduate Certificate - Administrative Assistant
Bow Valley College
08.2021
Graduate Certificate - Hospital Unit Clerk
Bow Valley College
05.2020
High School Diploma -
Guru Hargobind Public Sen. Sec. School
04.2018
Skills
- Multitasking and Time Management
- Computers and Technology
- Multi-Line Telephone Systems
- Research and Analytical Skills
- Answering Phones
- Meeting Support
- Customer Inquiries
- Availability Record Keeping
- Document Sorting
- Customer Satisfaction
- Verbal Communication
- Scheduling appointments
- Billing and Invoicing
- Confidentiality handling
- Telephone reception
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Server
Westjet Lounge
08.2021 - 08.2021
Office Administrative Assistant
Happy Can Depot
10.2020 - Current
Crew Team Member
HMHost
12.2019 - Current
Graduate Certificate - Administrative Assistant
Bow Valley College
Graduate Certificate - Hospital Unit Clerk
Bow Valley College
High School Diploma -
Guru Hargobind Public Sen. Sec. School
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