Harpreet Talwar

Having rich hands-on experience in customer service with excellent communication skills while maintaining up to 90% satisfaction rate from customers to establish long-term relationships for greater overall success. Quick Learner, can adapt quickly to any new challenges and responsibilities. Looking for an opportunity to grow and strengthen my assets to accomplish great objectives within the organization Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken. Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns and demonstrate empathy while maximizing opportunity to build rapport with the customer Clarify customer requirements;Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.