Harpreet Singh
Winnipeg,Canada
Summary
Experienced with inventory management, team leadership, and customer service. Utilizes efficient organizational skills to maintain optimal stock levels and ensure smooth store operations. Track record of fostering positive shopping experience and achieving high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grocery Manager
The Northwest Company's Northern Store
07.2023 - Current
- Focus on customer service as a top priority by creating strong customer relationships and providing excellent customer service.
- Ensure that the Grocery Department is ready for business, stocked and maintained throughout the day.
- Develop departmental business plans in order to meet or exceed sales and gross profit goals.
- Ensure product quality through correct ordering, receiving, inspection, handling, labeling, pricing and stock rotation.
- Managed daily operations of a busy grocery store, overseeing inventory management, customer service, and staff scheduling.
- Developed and implemented training programs for new hires to ensure consistent adherence to company policies and procedures.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Tactical Security Officer
Securitas Group Canada
08.2022 - 07.2023
- Perform access control while execute provision duties and verify visitors coming on-site with the help of city parking enforcement.
- Dispatch duties via radio communication and accept all radio calls including emergencies and coordinating with 911 dispatches when needed.
- Respond to medical emergencies and be prepared to perform CPR and AED if needed, escort emergency personnel including paramedics, police and firefighters when required.
- Perform mobile patrols, foot patrol around the perimeter of the site to inspect client's property against fire, theft, vandalism, and illegal activity.
Community Volunteer
Gursikh Sabha Canada
05.2022 - 07.2023
- Distribute free kitchen food and clean the dishes, utensils used in preparation or serving of food in the temple premises.
- Help other volunteers to cook food while serve them to people who come to eat the free food offered by temple while sometimes heading outside temple to help poor and needy.
- Contribute items like groceries, clothes, toiletries, medical items and distribute among the people those who cannot afford them.
- Make proper arrangements for people to visit the temple and also making sure that people are following proper rules in the Gurudwara.
Quality Assurance Internship
KristoFoam Ind. Ltd
01.2023 - 04.2023
- Receive and inspect material. Ensure all necessary paperwork is provided.
- Perform check on the all running parameters of the production machineries and change the parameters as needed to optimize quality.
- Sampling and testing of product and other raw materials to ensure they meet the customer's specifications.
- Maintaining, analyzing and interpreting test data and record daily test results.
Machine Operator
KristoFoam Ind. Ltd
11.2021 - 12.2022
- Adjust machine parts as needed to ensure proper speed, pressure, temperature and amount of materials for quality production.
- Complete quality checks and paperwork every day to maintain production and industry regulations and company standards.
- Troubleshoot, diagnose, repair and maintain assigned machines and equipment as needed for maximum product quality and operational efficiency.
- Measure, weigh and examine all products before they're packaged to see that they meet company and industry standards.
Education
Post Graduate Diploma - Quality Engineering Management
Loyalist College
Toronto, ON04.2023
Graduate - Marine Engineering
R L Institute of Nautical Sciences
08.2019
Bachelors of Technology - Mechanical Engineering
Lovely Professional University
05.2018
Skills
- Customer support expertise
- Employee onboarding and training
- Verbal and written communication
- Problem-solving
- Attention to detail
- Critical thinking for solutions
Accomplishments
One of the first stores in The Northwest Company to introduce the SCO Project was the Gods River. Together with the team, I performed exceptionally well to ensure the project's success.
Certification
Food Handler Certification
Personal Information
Willing To Relocate: Anywhere
Languages
Punjabi
Timeline
Grocery Manager
The Northwest Company's Northern Store
07.2023 - Current
Quality Assurance Internship
KristoFoam Ind. Ltd
01.2023 - 04.2023
Tactical Security Officer
Securitas Group Canada
08.2022 - 07.2023
Community Volunteer
Gursikh Sabha Canada
05.2022 - 07.2023
Machine Operator
KristoFoam Ind. Ltd
11.2021 - 12.2022
Graduate - Marine Engineering
R L Institute of Nautical Sciences
Bachelors of Technology - Mechanical Engineering
Lovely Professional University
Post Graduate Diploma - Quality Engineering Management
Loyalist College
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