Overview
Work History
Education
Skills
Languages
Timeline
Generic

HARPREET SINGH

Calgary

Overview

5
5
years of professional experience

Work History

Customer Service Representative

CIRCLE K
01.2021 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Made sure the store is clean and in order all the time.
  • Made sure the store is stocked up and checked all the products to make sure there were no expired ones.
  • Maintained up-to-date knowledge of product and service changes.
  • Trained staff on operating procedures and company services.

Drywall Installer

Cascade Development
01.2023 - 01.2024
  • Completed installation of drywall sheets on commercial and residential properties.
  • Prepared work area, tools and equipment for job site.
  • Installed drywall for residential and commercial projects with consistent attention to quality and safety.
  • Performed accurate cuts around electrical outlets, plumbing fixtures, and windows for seamless integration of drywall panels into existing structures.

Customer Service Representative

Global Liquor
11.2019 - 05.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Made orders for deliveries.
  • Recommended products to customers, thoroughly explaining details.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.


Container Unloader

EXPRESS CONTAINER MANAGEMENT
09.2019 - 12.2020
  • Loaded package containers onto forklifts and transported them into packaging areas.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Assisted co-workers during busy periods, developing new skills while boosting warehouse efficiency.

Education

Diploma - Business Administration

RED DEER POLYTECHNIC
Red Deer, AB
06.2022

Bachelor of Science - Information Technology

Guru Nanak Dev Engineering College
Ludhiana, Punjab(India)
07.2018

Skills

  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Upselling Products and Services
  • Issue and Complaint Resolution
  • Customer Service and Assistance

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Drywall Installer

Cascade Development
01.2023 - 01.2024

Customer Service Representative

CIRCLE K
01.2021 - Current

Customer Service Representative

Global Liquor
11.2019 - 05.2021

Container Unloader

EXPRESS CONTAINER MANAGEMENT
09.2019 - 12.2020

Diploma - Business Administration

RED DEER POLYTECHNIC

Bachelor of Science - Information Technology

Guru Nanak Dev Engineering College

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