Overview
Work History
Education
Skills
Languages
Timeline
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Harpreet Singh

Barrie,ON

Overview

8
8
years of professional experience

Work History

Flatbed Truck Driver

Roadship Freight Systems
04.2023 - Current
  • Collaborated with dispatchers for effective communication regarding pick-ups, deliveries, and any delays or issues encountered.
  • Assisted in reducing downtime due to mechanical failures through proactive vehicle maintenance checks before each trip.
  • Bolstered company reputation for reliability with consistent punctuality and attention to detail in fulfilling client orders accurately.
  • Enhanced delivery efficiency by planning optimal routes and adhering to strict schedules.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Inspected load security and checked for damages.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.

Long Haul Truck Driver

Shabad Transport Inc
12.2021 - 01.2023
  • Provided thorough pre-trip inspections to identify any potential issues that may affect vehicle performance or safety during long distance travel.
  • Streamlined loading and unloading processes, ensuring proper cargo handling and minimizing delays at pick-up and delivery points.
  • Consistently received positive feedback from clients regarding professionalism, punctuality, and overall service quality during long haul deliveries.
  • Participated in regular safety meetings, staying up-to-date on industry regulations and best practices for long haul truck driving.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Increased overall trip efficiency by proactively identifying potential roadblocks or obstacles and adjusting plans accordingly.
  • Enhanced customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
  • Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.

Local Truck Driver

Loadking Transport Inc
07.2020 - 11.2021
  • Performed pre-and post-trip inspections to maintain vehicle condition, identifying any necessary repairs or maintenance needs promptly.
  • Contributed to a positive work environment with strong teamwork skills and open communication among colleagues.
  • Developed strong relationships with regular clients fostering trust and loyalty which increased repeat business opportunities.
  • Promoted safe driving habits by adhering strictly to speed limits, traffic laws and DOT regulations.
  • Collaborated closely with dispatchers to receive instructions regarding assignments, report progress or address issues encountered enroute.
  • Improved delivery efficiency by optimizing routes and planning schedules.
  • Increased on-time delivery rates by effectively managing unexpected delays or changes in routes.
  • Maintained vehicle safety through regular inspections, proper loading, and adherence to traffic regulations.

Customer Service Representative

HGS - Hinduja Global Solutions
10.2018 - 12.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Long Haul Truck Driver

ATF TRANSPORT INC
04.2018 - 09.2018
  • Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
  • Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
  • Contributed to an organized work environment by keeping truck cab clean, conducting regular maintenance checks, and reporting any necessary repairs promptly.
  • Minimized risk of cargo damage or loss by securing loads properly and adhering to all weight and size restrictions.
  • Improved on-time delivery rates by efficiently planning and executing long haul truck routes.
  • Collaborated with dispatchers to optimize route planning for improved time management and resource allocation.

Assistant Manager

Macs Convenience
04.2017 - 02.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Cashier

Macs Convenience
04.2016 - 02.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

General Business - General Business Studies

Georgian College of Applied Arts And Technology
Barrie, ON
12.2017

Skills

  • Maintaining logs
  • Safe Driving Practices
  • Heavy Lifting
  • Defensive Driving
  • Accident Prevention
  • Health and safety compliance
  • Backing maneuvers
  • Hazardous Materials Handling
  • DOT Regulations
  • Permit acquisition
  • Safe Driving
  • Attention to Detail
  • Critical Thinking

Languages

English
Professional Working

Timeline

Flatbed Truck Driver

Roadship Freight Systems
04.2023 - Current

Long Haul Truck Driver

Shabad Transport Inc
12.2021 - 01.2023

Local Truck Driver

Loadking Transport Inc
07.2020 - 11.2021

Customer Service Representative

HGS - Hinduja Global Solutions
10.2018 - 12.2019

Long Haul Truck Driver

ATF TRANSPORT INC
04.2018 - 09.2018

Assistant Manager

Macs Convenience
04.2017 - 02.2018

Cashier

Macs Convenience
04.2016 - 02.2017

General Business - General Business Studies

Georgian College of Applied Arts And Technology

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