Harpreet Singh
SURREY,BRITISH COLUMBIA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart Canada
04.2022 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Security Guard
Cosmic Security
03.2023 - 01.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Associate of Arts - Arts
Coquitlam College
Coquitlam, BC04.2024
Bachelor in Technology - Computer Science
Sainik Institute of Technology
Jalandhar, PUNJAB (INDIA)04.2016
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Full Professional
Certification
Updated security license
Timeline
Security Guard
Cosmic Security
03.2023 - 01.2024
Customer Service Representative
Walmart Canada
04.2022 - 04.2024
Associate of Arts - Arts
Coquitlam College
Bachelor in Technology - Computer Science
Sainik Institute of Technology
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