Harpreet Singh

Install and test equipment at customer’s premises including internet modems, phone, TV boxes.

Install, remove, maintain and repair aerial drops and other telecommunication transmission lines to provide excellent services to customers.

Diagnose and solve all technical problems related to Cable services, High Speed Internet and Home Phone.

Splice and repair various types and sizes of telephone and other telecommunication cables including optical fiber.

• Operated forklifts to fill or empty overhead spaces.
• Used pallet jacks to move items to and from warehouse locations.
• Received deliveries, scanned packages and updated orders in internal database.
• Reviewed inventory sheet against shipments received and alerted manager of discrepancies.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Used suggestive selling techniques to promote add-on sales.
• Helped customers find specific products, answered questions and offered product advice.
• Delivered high level of customer service to patrons using active listening and engagement skills.