Harpreet Singh
Mississauga,ON
Summary
Results-driven and customer-focused Sales Associate with a proven track record of delivering exceptional service in retail environments. Possessing excellent communication and interpersonal skills, I excel at actively listening to customer needs, recommending suitable products, and closing sales. Proficient in product knowledge and adept at utilizing sales techniques to meet and exceed sales targets. Known for adaptability, attention to detail, and commitment to providing a positive customer experience. Eager to contribute skills and enthusiasm to a dynamic retail team.
Overview
1
1
year of professional experience
Work History
Sales Associate
UNIQLO
04.2023 - 12.2023
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Wrapped, boxed and weighed bakery department products.
Sales Associate
Miniso
01.2023 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Advanced Diploma - Business Administration
Niagara College
Toronto, ON08.2024
Diploma - Business
EDEN INSTITUTE OF TECHNOLOGICAL MANAGEMENT
INDIA 10.2022
Skills
- Customer Service
- Communication Skills
- Active Listening
- Product Knowledge
- Sales Techniques
- Teamwork
- Adaptability
- Problem-Solving
- Time Management
- Networking
Languages
English
Full Professional
Availability
Full Time Including Weekends
Timeline
Sales Associate
UNIQLO
04.2023 - 12.2023
Sales Associate
Miniso
01.2023 - 03.2023
Advanced Diploma - Business Administration
Niagara College
Diploma - Business
EDEN INSTITUTE OF TECHNOLOGICAL MANAGEMENT
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