Harpreet Singh
Mississauga,ON
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Ring A Wing
05.2021 - Current
In-charge of maintaining the inventory records.
Attending and entertaining the customers and, ensuring their satisfaction
Electrical Technician
Kalgidhar Automobiles
05.2018 - 08.2020
in-charge of resolving any electronic issue in machinery and wiring problems at the unit.
Attracting potential customer base and handling companys social platforms and website Installing and taking care of
electrical appliances,machines and the wiring web
Troubleshoot in case of emergency
Education
Post-Degree Certificate - Business Marketing
Fanshawe College of Applied Arts And Technology
London, ON09.2022
Skills
Operating tools MS Windows (up to windows 10)
office suites MS Office (’03,’07,’10,16)
Other Tools Accounting Software Tally, Industry Computer Program
Soft Skills Time Complaint, Agile Approach, Time Management, Human Centered Design approach, Communication Skills
and Problem Solving
Activities and Interests
Soccer, Badminton and involved in social volunteering work
Timeline
Customer Service Representative
Ring A Wing
05.2021 - Current
Electrical Technician
Kalgidhar Automobiles
05.2018 - 08.2020
Post-Degree Certificate - Business Marketing
Fanshawe College of Applied Arts And Technology
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