Harpreet Singh
Surrey,BC
Summary
Driven Sales with 7 Years of experience in management capacity and strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals within multiple assigned territories. Successfully motivates and develops sales teams in results-driven and customer-focused environments with positive attitude towards achievement.
Overview
16
16
years of professional experience
Work History
Area Sales Manager
HDFC Bank
08.2011 - 11.2022
- In charge of creating loan proposals and fostering connections to uphold elevated service benchmarks, offering recommendations and direction on financial options aligned with customers' utmost benefit.
- Examine business-related financial data, encompassing operating statements and financial/net worth statements, to support management in determining optimal loan dimensions, terms, conditions, and pricing.
- Assumes a proactive role in initiating interactions with both current clients and potential leads, conducting assessments based on their needs to enhance loyalty, and pinpointing present and future possibilities for growth.
- Compile a comprehensive loan summary that incorporates financial analysis and credit documentation, contributing to the facilitation of the loan approval procedure.
- Proficient in team management and well-versed in utilizing CRM systems to address all inquiries within the stipulated Turnaround Time (TAT).
Senior Associate
Metlife
03.2009 - 07.2011
- Worked as a Senior Associate for one of the critical processes in the Property & Causality division of MetLife, India.
- Manage work allocation and escalations – internal as well as external.
- Traveled to U.S to acquire knowledge of the process (OJT) and supported the documentation of Work Instructions.
- Conduct quality audits, publishing the Dashboards to all the stakeholders.
- Coordinate with client for the various updates and disseminating.
the same among the required group
Senior Associate
Wipro Technologies
01.2007 - 01.2009
- Received inbound calls on from the AOL customers regarding billing and cancellation.
- Managed retention by successfully solving the customers' queries.
- Provided online support to the customers of Verizon to solve their internet access related concerns.
- Awarded the Star performer for various months for the Best Performer and exceptional C-SAT
Education
Bachelor of Commerce - Commerce
Guru Nanak Dev University
Punjab India04.2006
Skills
- Profitability Assessments
- Customer Relationship Management
- Lead Generation
- Leadership Development
- Sales Training
- Profit Target Achievement
- Business Objective Analysis
- Team Meetings
- Cold Calling
- Brand Alignment Strategy
- Succession Planning
- Special Assignments
Timeline
Area Sales Manager
HDFC Bank
08.2011 - 11.2022
Senior Associate
Metlife
03.2009 - 07.2011
Senior Associate
Wipro Technologies
01.2007 - 01.2009
Bachelor of Commerce - Commerce
Guru Nanak Dev University