Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harpreet Sidhu

Summary

Dedicated Administrative Professional with eight years of experience in optimizing office operations and enhancing executive support. Expertise in scheduling, communications, and workflow management has consistently improved team productivity and efficiency. Demonstrated ability to implement organizational systems that streamline processes and foster collaboration. Aiming to leverage skills in a dynamic environment that values operational excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Guest Services Manager

Indigo Parking Services
10.2015 - Current
  • Supervise daily office functions such as budgeting, expense tracking, and customer service.
  • Compile monthly financial reports for management.
  • Manage staff scheduling and payroll processes.
  • Monitor billing processes for precision in revenue.
  • Coordinate with property management, event coordinators, and local businesses to streamline parking arrangements during peak times.

Medical Receptionist (Contract)

Dr. Bernstein Diet and Health Clinic
03.2015 - 10.2015
  • Verified upcoming appointments through phone, email, and text reminders to secure patient attendance.
  • Managed incoming phone calls and emails, resolving patient inquiries.
  • Guided patients in filling out consent and medical history forms.
  • Managed and sorted medical documents effectively.
  • Organized and ensured cleanliness of the reception area while managing inventory of essential supplies.

Mental Health Worker

The MPA Society
01.2014 - 02.2015
  • Provide emotional support to clients by listening to their concerns, offering guidance, and helping them navigate difficult emotions.
  • Respond to clients in crisis, de-escalating emotional outbursts or mental health episodes.
  • Tracked clients' daily behavior and emotional well-being.
  • Facilitated client access to a variety of services, including medical appointments, social services, and housing.
  • Assist in tracking medication adherence and support clients in managing prescribed medications.

Front Desk Receptionist

Century Plaza Hotel & Spa
04.2011 - 01.2014
  • Welcomed guests with a friendly and professional attitude.
  • Handled guest inquiries effectively throughout the check-in and check-out process.
  • Maintain guest records, ensuring they are accurate and up to date in the property management system
  • Coordinated bookings for guests, including restaurants, tours, and transportation.
  • Communicated guest preferences and special requests to relevant departments.

Education

Basic Counseling Skills -

Community College
08.2012

High School Diploma -

J Percy Page High School
Edmonton, AB
06.2007

Skills

  • Office Administration
  • Calendar Coordination
  • Data Organization Skills
  • Skilled in Word, Excel, PowerPoint, and Outlook
  • File Management Expertise
  • Customer Service
  • Strong Interpersonal Communication
  • Meeting Organization
  • Travel Arrangements
  • Prioritization and Scheduling
  • Budget Tracking and Expense Reporting
  • Problem-Solving & Critical Thinking
  • Inventory Management
  • Record Keeping and Reporting

Certification

  • Basic Counseling Skills, Vancouver Community College, 08/01/12
  • High School Diploma, J Percy Page High School, 06/01/07

Timeline

Guest Services Manager

Indigo Parking Services
10.2015 - Current

Medical Receptionist (Contract)

Dr. Bernstein Diet and Health Clinic
03.2015 - 10.2015

Mental Health Worker

The MPA Society
01.2014 - 02.2015

Front Desk Receptionist

Century Plaza Hotel & Spa
04.2011 - 01.2014

Basic Counseling Skills -

Community College

High School Diploma -

J Percy Page High School

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Harpreet Sidhu