Accurately & disciplined in doing pre-trips to assure full safety
PERSONAL SUPPORT WORKER
Crescent Hill Place Retirement Home
Brampton, ON
05.2024 - 08.2025
Assisted residents with daily living activities, ensuring comfort and dignity.
Provided companionship and emotional support to enhance resident well-being.
Monitored health indicators and reported changes to nursing staff promptly.
Maintained cleanliness and organization of living spaces to promote safety.
Branch Manager
Macdonalds
01.2010 - 01.2019
Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions.
Grew customer base and increased restaurant social media accounts by 19% through interactive promotions, engaging postings and contests.
Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.
Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profits.