Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harpreet Saggu

Liverpool,NS

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

1
1
year of professional experience

Work History

Hotel Receptionist

Mariott
09.2023 - 02.2024
  • Assisted in training new receptionists on hotel policies and procedures, ensuring consistency in service delivery across all shifts.
  • Ensured high-quality telephone etiquette by answering calls promptly and professionally while managing multiple lines during peak hours.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Prepared reports on guest satisfaction levels and other metrics.
  • Coordinated with vendors for repair and maintenance of hotel.
  • Optimized scheduling operations by tracking room occupancy trends and anticipating fluctuations in demand throughout seasonal changes.
  • Monitored hotel's budget and financial records.
  • Managed cash transactions accurately, maintaining proper financial records for the reception area.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Data Entry Clerk

TJX Canada
02.2023 - 12.2023
  • Managed and organized documents for data entry tasks.
  • Enter data according to specified format
  • Transfer data between software
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verify accuracy and completeness of data
  • Store, update and maintain databases
  • Perform backup procedures
  • Perform general office duties
  • Create digital records using a scanner
  • Transfer handwritten data to Excel or Word document
  • Analyzed current data records to provide detailed reports.
  • Developed and maintained databases to store customer information.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Developed and implemented data entry operations.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Updated and maintained customer information, documents and records.

Administrative Assistant

McDonald Professional Corporation
09.2022 - 03.2023
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Scheduled office meetings and client appointments for staff teams.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries

Education

GED -

Loyalist College of Applied Arts And Technology
Toronto
03.2023

High School Diploma -

Guru Teg Bahadar Public School
Patiala , India
03.2020

Skills

  • Proficient in several computer applications – MS Office, Google (Docs, Spreadsheet), various POS and ability to learn new programs quickly
  • Deep analytical skills lead to troubleshooting customer issues quickly
  • Ability to work independently and as a team worker
  • Excellent telephone manners
  • Strong written and verbal communication skills, demonstrated through effective correspondence with clients and colleagues
  • Data Management
  • Office Management: Proven ability to manage office operations, including scheduling, inventory management, and vendor relations

Languages

English, Hindi, Punjabi
Full Professional

Timeline

Hotel Receptionist

Mariott
09.2023 - 02.2024

Data Entry Clerk

TJX Canada
02.2023 - 12.2023

Administrative Assistant

McDonald Professional Corporation
09.2022 - 03.2023

GED -

Loyalist College of Applied Arts And Technology

High School Diploma -

Guru Teg Bahadar Public School

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Harpreet Saggu