Summary
Overview
Work History
Education
Skills
Software
Advance Excel
Outlook and office
Timeline
Generic

Harpreet Maan

Winnipeg,Manitoba

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

Drywall Finisher

Five Star Drywall Ltd.
03.2021 - Current
  • Completed installation of drywall sheets on commercial and residential properties.
  • Applied tape to seal joints by embedding into sealing compound.
  • Removed damaged drywall and wallpaper to prepare for new installations.
  • Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas.

Food Counter Attendant

Wendys Restaurant
02.2020 - 06.2022
  • Processed over 500 sale transactions using POS system.
  • Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
  • Greeted customers with smile and provided helpful suggestions.
  • Managed multiple tasks in high-volume environment.
  • Monitored food supplies and notified management to restock limited inventories.
  • Processed customer orders and accurately entered into order system.
  • Processed payments for orders and provided customers with change.

Office Assistant

White Diamond Construction
07.2019 - 02.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with 100 of customers by phone, email, or in-person to provide information everyday
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Assisted with budgeting and financial management to keep office operating within budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Professional Certificate - Excel For Everyone

University of British Columbia
Vancouver, BC
08.2023

Diploma - Business

St. Lawrence College
Brockville, ON
04.2019

Skills

  • Team Mentoring
  • Site Conditions
  • Contractual Obligations
  • Customer Preferences
  • Timeline Coordination
  • Project Drawings
  • Minute Taking
  • Technical Support
  • Customer Retention Strategies
  • Promotional Support

Software

Microsoft Excel

Outlook

Microsoft office

Advance Excel

Working with Excel from last 6 months and getting hand on advance excel. Able to work with Power query and pivot tables as well as advance formulas of excel for e.g: VLOOKUP Formula in Excel, INDEX Formula in Excel, MATCH Formula in Excel, IF AND Formula in Excel, IF OR Formula in Excel, SUMIF Formula in Excel, CONCATENATE Formula in Excel.

Outlook and office

Able to work with outlook for making schedule and handling emails. Working on my typing speed as well practicing everyday. Can write up to 50wpm

Timeline

Drywall Finisher

Five Star Drywall Ltd.
03.2021 - Current

Food Counter Attendant

Wendys Restaurant
02.2020 - 06.2022

Office Assistant

White Diamond Construction
07.2019 - 02.2020

Professional Certificate - Excel For Everyone

University of British Columbia

Diploma - Business

St. Lawrence College

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Harpreet Maan