Harpreet Kour
Dartmouth,NS
Summary
Dedicated and customer-focused cashier and merchandiser with experience in handling transactions, maintaining inventory, and ensuring an organized sales floor. Skilled in providing excellent customer service, processing payments efficiently, and stocking merchandise to enhance store presentation. Reliable, detail-oriented, and committed to creating a positive shopping experience.
Overview
2
2
years of professional experience
Work History
Sales Associate
H and M
08.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Cashier
Subzi Mandi
12.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Diploma - Business Administration
Cambrian College of Applied Arts And Technology
Toronto, ON08.2024
Skills
- Customer service
- Time management
- Problem-solving skills
- Cash handling
- Flexible schedule
- Verbal/written communication
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Sales expertise
- Customer needs assessment
- POS system operation
- Cleaning techniques
- Payment processing
- Inventory tracking
Languages
English
Full Professional
Timeline
Sales Associate
H and M
08.2023 - 08.2024
Cashier
Subzi Mandi
12.2022 - 08.2023
Diploma - Business Administration
Cambrian College of Applied Arts And Technology