Harpreet Kaur Samra
Richmond
Summary
Experienced Administrative and Customer Service Professional with over years of experience in office support, mailroom operations, data validation, and front-desk services. Proficient in Microsoft Office, Teams, and automated tracking systems. Known for accuracy, attention to detail, and excellent customer service. Open to full-time opportunities with immediate availability.
Overview
8
8
years of professional experience
Work History
Mailroom Assistant Clerk
Xerox Corp
Richmond
07.2023 - 01.2025
- Company Overview: WorkSafeBC
- Coordinated daily mail operations, including sorting, scanning, and digital distribution
- Managed virtual meetings and updates via Microsoft Teams
- Operated mailroom equipment: color printers, inserters, sorters
- Handled labeling, mail merges, and packaging tasks
- Maintained shipment records using automated tracking systems
- Ensured quality control of outbound mail and inventory tracking
- Delivered high-level customer service in a fast-paced environment
- WorkSafeBC
Data Validation Analyst
Husky Energy
Calgary
09.2022 - 02.2023
- Prioritized multiple data-related tasks with minimal supervision
- Led quality assurance processes and stakeholder communication
- Ensured data accuracy in hardware QA projects
- Prevented recurring errors by applying best practices
Administrative Clerk
Harry Rosen
Vancouver
12.2021 - 09.2022
- Handled high-volume calls and customer inquiries
- Provided front-desk support and assisted in event coordination
- Organized and distributed internal documents and mail
- Improved workflow and communication between departments
Brand Associate
Gap Inc.
Vancouver
10.2020 - 11.2021
- Delivered outstanding customer service and supported sales goals
- Managed floor layouts and merchandising
- Promoted brand loyalty and supported promotional events
Cook / Cashier
Humpy's Restaurant
Moose Jaw
06.2020 - 11.2021
- Prepared meals and maintained sanitation standards
- Checked food quality before serving
- Minimized waste and followed all safety procedures
Front Desk Guest Service Agent
Comfort Inn & Suites
Brampton
08.2018 - 11.2020
- Checked guests in/out and handled reservations
- Maintained compliance with payment card industry standards
- Promoted loyalty programs and managed social media communication
- Oversaw front desk operations and guest concerns
Receiving / Order Picker
Amazon
Brampton
04.2017 - 05.2020
- Processed and prepared customer orders for shipment
- Used RF scanners to pick items accurately and reduce errors
- Managed inventory and optimized warehouse floor space
Education
Office Administration - Medical
Sheridan College
Brampton, ONHotel & Restaurant Management -
Cambrian College
Brampton, ONSkills
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Microsoft Teams & digital meeting coordination
- Document scanning
- Labeling
- Mail merge & distribution
- Automated mail tracking & shipment systems
- Digital printing
- Color printers
- Inserters
- Finishers
- Quality control
- Records management
- Strong multitasking
- Communication abilities
Professional Development
Human Resources and Payroll Coordinator, Completed coursework in a few HR topics: recruitment, employee relations, payroll, etc. Continuing self-study and professional development in HR through online learning and independent research, currently on hold.
Timeline
Mailroom Assistant Clerk
Xerox Corp
07.2023 - 01.2025
Data Validation Analyst
Husky Energy
09.2022 - 02.2023
Administrative Clerk
Harry Rosen
12.2021 - 09.2022
Brand Associate
Gap Inc.
10.2020 - 11.2021
Cook / Cashier
Humpy's Restaurant
06.2020 - 11.2021
Front Desk Guest Service Agent
Comfort Inn & Suites
08.2018 - 11.2020
Receiving / Order Picker
Amazon
04.2017 - 05.2020
Office Administration - Medical
Sheridan College
Hotel & Restaurant Management -
Cambrian College