Results-driven professional with expertise in warehouse operations and returns management. Proven ability to enhance efficiency and streamline processes, ensuring workplace safety and accuracy in inventory management.
Overview
3
3
years of professional experience
Work History
Returns Lead
NRI Distribution Inc
Surrey, BC
08.2025 - 04.2026
Oversaw daily returns processing workflow, ensuring accuracy and efficiency in inventory management.
Trained and mentored team members on best practices for returns handling and customer service.
Implemented process improvements that reduced return cycle time and enhanced operational efficiency.
Coordinated cross-functional communication between returns, warehouse, and customer service teams to resolve issues promptly.
Warehouse Assistant
Canadian Tire
Toronto, ON
07.2024 - 04.2025
Assisted in receiving shipments, verifying accuracy against purchase orders.
Collaborated with team members to streamline picking processes for timely order fulfillment.
Maintained cleanliness and organization of warehouse areas to ensure safety compliance.
Conducted inventory counts, identifying discrepancies and reporting to management.
General Clerk
Amazone
Brampton, ON
08.2023 - 04.2024
Processed incoming and outgoing shipments efficiently using warehouse management system.
Maintained accurate inventory records by conducting regular stock checks and updates.
Assisted in organizing merchandise on shelves to enhance product visibility and accessibility.
Collaborated with team members to ensure timely order fulfillment and customer satisfaction.