Harpreet Kaur
Edmonton
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Delivery Driver
Amazon Flex
Edmonton
08.2025 - Current
- Delivered packages efficiently across assigned routes using GPS navigation systems.
- Managed time effectively to meet tight delivery deadlines consistently.
- Communicated with customers regarding delivery status and any issues encountered.
- Maintained vehicle cleanliness and performed basic maintenance checks regularly.
- Adhered to safety protocols while driving and handling packages during deliveries.
Sales Representative
Wirelesswave
Edmonton
10.2022 - 02.2026
- Proactively interact with customers to recommend products that best suit their tastes, interests, and needs, achieving a more than 98% in customer satisfaction rate.
- Preserve up-to-date knowledge and information about the latest products or upcoming releases to effectively assist customers with various product-related concerns by providing accurate details.
- Provided high-quality customer service to optimise customer purchasing and payment process.
- Maintain accurate and attractive merchandise displays, ensuring strategic placement of products to maximise purchases.
- Provided exceptional customer service in fast-paced retail environment.
- Demonstrated product features and benefits to potential customers.
- Assisted in inventory management and product displays for sales optimization.
Driver
Uber
Edmonton
11.2023 - 12.2025
- Provide safe, reliable, and punctual transportation for passengers across Edmonton.
- Delivered excellent customer service, maintaining high rider satisfaction and positive feedback.
- Navigated efficiently using GPS and local traffic knowledge to optimize routes.
- Managed trip payments and maintained accurate records of rides.
- Ensured vehicle cleanliness and safety standards were consistently met.
Security Guard
Paladin Security
Kingston
12.2021 - 07.2022
- Monitoring surveillance cameras and equipment.
- Respond to alarms or suspicious noises, and react in a timely manner.
- Complete reports by recording observations, information, and occurrences.
- Submit reports of daily surveillance activity.
- Protect and maintain confidential information.
- Prevent losses and damage by reporting irregularities, informing violators of policy and procedures, restraining trespassers.
- Ensure the security, safety and well-being of all personnel, visitors and the premises.
- Adhere to all company service and operating standards.
- Use radio and other communication devices in a clear and concise manner.
- Implement the prescribed emergency plan in case of emergency.
Front Desk Agent
Courtyard by Marriott
Kingston
07.2021 - 05.2022
- Act as the ambassador and welcoming component of our guests' overnight arrival.
- Problem solving guest concerns and proactively exceeding guest expectations.
- Complete all required checklists/paperwork during shift as required.
- Respond promptly to all requests by guests and employees and informing appropriate contact of maintenance deficiencies, guest concerns or service issues.
- Check in and check out guests, answer phones.
- Review/record in Night Audit and Front Desk logbook to ensure thorough communication and follow up.
- Run tapes for all postings and balance each department.
- Review and balance all credit cards.
- Close batches for Restaurant and Front Desk.
- Print accounting & sales reports.
Office Administrative Assistance
Patry Inc Development
Kingston
06.2021 - 05.2022
- Ensure all sales files are complete and accurate.
- Assist with coordinating work orders.
- Assist with inventory management.
- Close all work orders at the end of each business day.
- Advise branch manager of any issues with closing work orders.
- Match work order paperwork with sales file after a job is complete.
- Offer timely follow up and resolution to customers, contractors and salespersons' inquiries.
- Provide ongoing communications to sales people, contractors and customers.
- Reporting as required.
Customer Service Representative
Inverary Store
Inverary
12.2020 - 11.2021
- Receiving and placing customer service telephone calls.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
- Resolving customer complaints, managing database records, drafting status reports on customer service issues.
- Follow communication procedures, guidelines, and policies.
Supervisor
Paradiso Pizza and Subs
Kingston
05.2019 - 11.2021
- Applied strong leadership talents and problem-solving skills to maintain team.
- Evaluated employee performance and coached and trained to improve weak areas.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Cashier and Kitchen Helper
Paradiso Pizza and Subs
Kingston
05.2017 - 04.2019
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Reviewed weekly sales ads and monitored price changes.
Education
Advanced Diploma - Business Accounting
St. Lawrence College
Kingston, ONSkills
- Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook)
- Excellent mathematical skills
- Capable of analyzing trends and variances
- Package handling
- Vehicle maintenance
- Safety compliance
- Inventory management
Timeline
Delivery Driver
Amazon Flex
08.2025 - Current
Driver
Uber
11.2023 - 12.2025
Sales Representative
Wirelesswave
10.2022 - 02.2026
Security Guard
Paladin Security
12.2021 - 07.2022
Front Desk Agent
Courtyard by Marriott
07.2021 - 05.2022
Office Administrative Assistance
Patry Inc Development
06.2021 - 05.2022
Customer Service Representative
Inverary Store
12.2020 - 11.2021
Supervisor
Paradiso Pizza and Subs
05.2019 - 11.2021
Cashier and Kitchen Helper
Paradiso Pizza and Subs
05.2017 - 04.2019
Advanced Diploma - Business Accounting
St. Lawrence College