Harpreet Kaur
LIVINGSTON
Summary
Healthcare professional with three years of hands-on experience in blood collection and patient interactions. Proven track record in customer service with five years of experience enhancing patient satisfaction. Skilled in building rapport with patients and ensuring a positive healthcare experience. Committed to delivering high-quality care and support in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Phlebotomist Technician
Best Home Health And Hospice
10.2024 - Current
- Venipuncture & Capillary Puncture: Proficient in drawing blood from veins and capillaries.
- Specimen Handling: Accurate labeling, processing, and handling of blood/urine samples.
- Patient ID: Strict adherence to patient identification protocols.
- Equipment: Familiarity with blood collection devices (e.g., vacutainers).
- Safety: OSHA, HIPAA, Infection Control.
- Data Management: EHR/EMR systems (like Epic), data entry, medical records.
- Lab Procedures: Medical Terminology, Quality Control, Basic Lab Testing.
Picker
Amazon
05.2024 - 08.2024
- Accuracy & Detail Orientation: High focus on detail to ensure correct items, quantities, and labels are picked, often requiring 98%+ accuracy.
- Physical Strength & Stamina: Ability to stand, walk, bend, and lift heavy items (35–60 lbs) for extended periods.
- Technology Proficiency: Familiarity with RF scanners, voice-picking systems, andWarehouse Management Systems (WMS).
- Equipment Operation: Experience with or ability to learn to operate forklifts, cherry pickers, or electric pallet jacks.
- Time Management & Organization: Ability to prioritize tasks, meet tight deadlines, and maintain an organized work area.
- Safety Consciousness: Knowledge of safety procedures and warehouse cleanliness standards.
- Communication & Teamwork: Strong verbal communication to work with team members and supervisor
Phlebotomist
Quest Diagnostics
12.2021 - 02.2024
- Clinical Proficiency: Expert-level blood collection (venous and capillary) on diverse populations, from newborns to geriatrics.
- Specimen Handling: Processing, labeling, centrifuging, and preparing specimens for transport to maintain integrity.
- Technical Knowledge: Understanding of medical terminology, anatomy, and infection control procedures.
- Digital Proficiency: Navigating lab technology, using electronic systems for ordering, and accurate data entry.
- Administrative Duties: Managing inventory, checking, and logging refrigerator temperatures, and following compliance protocols.
- Patient Care: Conducting biometric screenings, drug screens, and ensuring patient comfort.
Merchandise Associate
Tjmaxx
09.2020 - 06.2021
- Operational & Analytical Skills: Ability to work with numbers for sales/inventory analysis, proficiency with handheld scanners, and experience with POS systems.
- Visual Merchandising & Organization: Organizing displays, maintaining store appearance, and understanding product flow.
- Communication & Leadership: Strong verbal communication for teamwork,, training others, and providing excellent customer service.
- Analytical & Technical Abilities: Strong analytical skills with the ability to work with data to drive sales. Proficiency in Microsoft Office (Word, Excel) is often required for coordinator roles.
- Adaptability: Ability to thrive in a fast-paced, high-volume environment and handle changing priorities.
Cashier
TA
12.2016 - 05.2020
- Transactions: Operating cash registers, scanning items, processing cash, credit, and gift cards, and issuing receipts/coupons.
- Customer Service: Greeting customers, answering questions, resolving complaints, and providing friendly service.
- Store Maintenance: Cleaning aisles, sweeping, mopping, cleaning restrooms, emptying trash, and maintaining exterior areas.
- Stocking & Inventory: Restocking shelves, coolers, and cigarette racks, as well as checking product expiration dates.
- Safety & Compliance: Monitoring fuel pumps for safety, checking IDs for alcohol/tobacco sales, and reporting suspicious activity.
Education
CERTIFIED PHELBOTOMY TECHNICIAN LICIENSE -
Cal Regional
12.2021
A.A - Foods and Nutrition
Merced College
12.2020
High School Diploma -
Livingston High School
12.2015
Skills
- Attention to detail
- Dependability
- Medical terminology
- Multitasking and time management
- Adaptability to fast-paced environments
- Data entry
- Communication skills
- Nutrition knowledge
- Venipuncture techniques
- Order of draw
Languages
English,Punjabi
Timeline
Phlebotomist Technician
Best Home Health And Hospice
10.2024 - Current
Picker
Amazon
05.2024 - 08.2024
Phlebotomist
Quest Diagnostics
12.2021 - 02.2024
Merchandise Associate
Tjmaxx
09.2020 - 06.2021
Cashier
TA
12.2016 - 05.2020
CERTIFIED PHELBOTOMY TECHNICIAN LICIENSE -
Cal Regional
A.A - Foods and Nutrition
Merced College
High School Diploma -
Livingston High School