Harpreet Kaur
Surrey
Summary
Dynamic and results-driven professional with strong leadership skills and a proven track record in customer engagement at a retail environment. Adept at order accuracy and problem-solving, consistently enhancing customer satisfaction and store presentation. Recognized for prioritizing customer needs and effectively managing tasks to drive sales and promote brand loyalty.
Work History
Store Associate
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained tidy and organized store to comply with cleanliness standards.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
BBA - Project Management
Yorkville University
BC09-2027
Skills
- Order accuracy
- Waiting tables
- Strong leadership
- Menu design
- Table management
- Active listening
- Task prioritization
- Inventory controls
- Food production
- Problem-solving aptitude
- Sales promotion
- Customer engagement
- Brand representation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Accomplishments
- Supervised team of 6 staff members.
Interests
- Gym Workouts
- Dancing
- Rock Climbing
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
- Music
- Learning new cooking techniques and expanding my culinary skills
Timeline
Waitress Supervisor
Store Associate
BBA - Project Management
Yorkville University
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