Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harpreet Kaur

Brampton,ON

Summary

Dynamic professional with a proven track record at Uber and Lyft, excelling in customer service and safe driving practices. Recognized for achieving a clean driving record and enhancing customer satisfaction through punctual deliveries. Skilled in vehicle maintenance and employee training, fostering a reliable and efficient transportation environment.

Overview

7
7
years of professional experience

Work History

Driver

Uber and Lyft
02.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.

Machine Operator

Celtrade Canada Inc
04.2020 - 03.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.

Food Supervisor

SUBWAYRestaurants
03.2022 - 07.2023
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
  • Developed strong rapport with customers, addressing any concerns promptly and professionally to maintain excellent client relations.
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Created healthy, well-balanced meal menus within ideal cost metrics.
  • Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.
  • Maintained detailed records of all financial transactions related to food operation expenses, allowing for accurate budgeting forecasts and cost analysis reports when needed.
  • Implemented quality control measures, resulting in consistently high-quality dishes and improved customer feedback ratings.
  • Resolved customer satisfaction issues with food service to maintain establishment loyalty.
  • Controlled labor costs with good planning, scheduling and delegating abilities.

Packager

Cardinal Meat Specialists
02.2018 - 04.2020
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated and maintained packaging equipment with focus on safety and productivity.
  • Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
  • Assembled packages according to meet specific customer requirements.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
  • Achieved faster order fulfillment with improved workflow management and team coordination.
  • Collaborated with production teams to synchronize packaging operations, maximizing overall output.
  • Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.

Education

Programming Planner And Organizer -

Academy of Learning Career College
Brampton, ON

Early Childhood Education -

Fanshawe College
London, ON
12.2019

Bachelor Of Home Science - Extension Education

Punjab Agricultural University
Punjab India
06.2016

Skills

  • Project management
  • Customer service
  • Employee training
  • Equipment maintenance
  • Food safety
  • Team collaboration
  • Quality control
  • Time management
  • Valid Driver's license
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • Flexible schedule
  • Loading and unloading
  • Vehicle inspection
  • Vehicle inspections
  • Transportation
  • Vehicle maintenance

Languages

English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Driver

Uber and Lyft
02.2023 - Current

Food Supervisor

SUBWAYRestaurants
03.2022 - 07.2023

Machine Operator

Celtrade Canada Inc
04.2020 - 03.2024

Packager

Cardinal Meat Specialists
02.2018 - 04.2020

Programming Planner And Organizer -

Academy of Learning Career College

Early Childhood Education -

Fanshawe College

Bachelor Of Home Science - Extension Education

Punjab Agricultural University

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Harpreet Kaur