Harpreet Kaur
Brampton,ON
Summary
Reliable and detail-oriented, bringing positive attitude to every task. Understands importance of efficiency and accuracy in warehouse setting, with skills in basic inventory management and order fulfillment. Dedicated to ensuring timely and precise packing to support overall operational success.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
WG Pro-Manufacturing Inc
02.2024 - 11.2024
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
Kitchen Helper and Cashier
Sector 17 Restaurant
11.2022 - 09.2023
- Cleaned and organized kitchen stations to promote team efficiency.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Followed supervisor instructions to complete tasks on time.
Customer Service Representative
Subzi Mandi
01.2022 - 10.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
PG Diploma - Project Management
Sault College of Applied Arts And Technology
Brampton, ON04-2023
PG Diploma - Big Data Analytics
Georgian College
Barrie, ON08-2022
B.Ed - Computer Science & Mathematics
Punjabi University Patiala
Punjab, India05-2020
M.C.A. - Computer Science
Guru Nanak Dev University
Punjab, India05-2017
B.C.A. - Computer Science
Guru Nanak Dev University
Punjab, India05-2014
Skills
- Package handling
- Teamwork
- Punctual and reliable
- Time management
- Safe food handling
- Ingredient preparation
- Workstation setup
- Active listening
- Adaptability and flexibility
- Complaint handling
- Microsoft Excel
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
Food Handler Certification
Certification Date: May 7, 2023
Expiry Date: May 7, 2028
Timeline
Warehouse Assistant
WG Pro-Manufacturing Inc
02.2024 - 11.2024
Kitchen Helper and Cashier
Sector 17 Restaurant
11.2022 - 09.2023
Customer Service Representative
Subzi Mandi
01.2022 - 10.2022
Food Handler Certification
Certification Date: May 7, 2023
Expiry Date: May 7, 2028
PG Diploma - Project Management
Sault College of Applied Arts And Technology
PG Diploma - Big Data Analytics
Georgian College
B.Ed - Computer Science & Mathematics
Punjabi University Patiala
M.C.A. - Computer Science
Guru Nanak Dev University
B.C.A. - Computer Science
Guru Nanak Dev University
Similar Profiles
Arshpreet KaurArshpreet Kaur
Line Operator at WG Pro Manufacturing Inc.Line Operator at WG Pro Manufacturing Inc.
Pedro Did Loaiza CuellarPedro Did Loaiza Cuellar
Manufacturing at Pro tab manufacturingManufacturing at Pro tab manufacturing
KIARRA MAYKIARRA MAY
General Laborer at WG Clark ConstructionGeneral Laborer at WG Clark Construction