Harpreet Kaur
London
Summary
Current student of computer networking (post graduate certificate) at Alpha academy in Toronto. Demonstrated leadership skills developed through leading class group in different assignments. Strong hold on the concepts of computer networking demonstrated by class participation and by good performance in examinations. Proficient in MS office as learned and mastered course in college.
Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified, Restaurant General Manager
KFC soul management
02.2023 - 12.2024
- Make work schedules and assist in assigning duties to work staff
- Checking the quality of food and restaurants in a timely manner makes a checklist daily
- Participating in selection of food service staff and assist in the development of policies, procedures and budgets
- Performs paperwork duties and assists with product orders and inventory as needed
- Responsible for consistently implementing the service standards and operating procedures for all food and beverage services
- Maintain records of needed repairs, daily sales, and wastage
- Address customers' complaints or concerns and ensure that excellent levels of service are being delivered to the customers
- Train staff in job duties, sanitation and safety procedures
- Comply with all Popeyes store policies and procedures and rules and regulations
- Manages a staff of approximately 5-10
- Assign, oversee and evaluate work
- Recommend promotion, transfer, or termination of employees
- May conduct written and verbal staff evaluations
- Solving the cash register problems
- Submit bi-weekly payroll information for his assigned shift staff
Production Worker
Formet Industries
01.2023 - 05.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Improved product quality with meticulous quality control checks.
- Reduced downtime by performing regular maintenance on machinery.
- Streamlined inventory management, reducing instances of stock shortages.
- Fostered culture of continuous improvement by suggesting process enhancements.
Production Worker
Marwood Metal Fabrication
09.2022 - 11.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Managed inventory levels to prevent production delays.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Enhanced production line efficiency by streamlining assembly processes.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Contributed to product innovation by providing feedback on production challenges.
Certified, Restaurant General Manager
Popeyes Louisiana kitchen
06.2020 - 04.2022
- Make work schedules and assist in assigning duties to work staff
- Checking the quality of food and restaurants in a timely manner makes a checklist daily
- Participating in selection of food service staff and assist in the development of policies, procedures and budgets
- Performs paperwork duties and assists with product orders and inventory as needed
- Responsible for consistently implementing the service standards and operating procedures for all food and beverage services
- Maintain records of needed repairs, daily sales, and wastage
- Address customers' complaints or concerns and ensure that excellent levels of service are being delivered to the customers
- Train staff in job duties, sanitation and safety procedures
- Comply with all Popeyes store policies and procedures and rules and regulations
- Manages a staff of approximately 5-10
- Assign, oversee and evaluate work
- Recommend promotion, transfer, or termination of employees
- May conduct written and verbal staff evaluations
- Solving the cash register problems
- Submit bi-weekly payroll information for his assigned shift staff
Certified, Shift Manager
Popeyes Louisiana kitchen
06.2019 - 06.2020
- Make work schedules and assist in assigning duties to work staff
- Checking the quality of food and restaurants in a timely manner makes a checklist daily
- Participating in selection of food service staff and assist in the development of policies, procedures and budgets
- Performs paperwork duties and assists with product orders and inventory as needed
- Responsible for consistently implementing the service standards and operating procedures for all food and beverage services
- Maintain records of needed repairs, daily sales, and wastage
- Address customers' complaints or concerns and ensure that excellent levels of service are being delivered to the customers
- Train staff in job duties, sanitation and safety procedures
- Comply with all Popeyes store policies and procedures and rules and regulations
- Manages a staff of approximately 5-10
- Assign, oversee and evaluate work
- Recommend promotion, transfer, or termination of employees
- May conduct written and verbal staff evaluations
- Solving the cash register problems
- Submit bi-weekly payroll information for his assigned shift staff
Cashier
Popeyes Louisiana kitchen
02.2019 - 06.2019
- As crew member duties include serving customers and preparing food
- Greeting customers, taking orders and completing customer transactions on the cash register
- Answering telephones, taking inventory
- Completing drop chart, sales summary
Cashier
KFC
02.2018 - 02.2019
- As crew member duties include serving customers and preparing food
- Greeting customers, taking orders and completing customer transactions on the cash register
- Answering telephones, taking inventory
- Completing drop chart, sales summary
Education
Graduate certificate - Computer network technical support
Alpha academy
Toronto, ON12.2019
Diploma - Computer System and Network specialist
Evergreen college
08.2018
Bachelor’s degree in science - Information technology
Guru Nanak Dev university
07.2014
Skills
- Customer service skills
- Maintain food cost and inventory
- Microsoft office
- Microsoft excels
- Multitasking
- Supervisory skills
- Train employees
- Operations management
- Inventory management
- Food safety
- Cost control
- Pre-shift walk-through
- Staff scheduling
- Hiring decisions
- Labor management
- Customer engagement
- Health code compliance
- Talent development
- Guest relations
- Facility maintenance
- Scheduling coordination
- Restaurant promotion
- Order management
- Budget planning
- Schedule coordination
- Food preparation
- Sanitation standards
- Business management
- Purchasing
- Menu development
- Allergy awareness
Academic Experience
- Exhibited strong analytical skills by accomplishing project in PNP language.
- Gained expertise in HTML, JAVA, JAVA Script.
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
Timeline
Certified, Restaurant General Manager
KFC soul management
02.2023 - 12.2024
Production Worker
Formet Industries
01.2023 - 05.2023
Production Worker
Marwood Metal Fabrication
09.2022 - 11.2022
Certified, Restaurant General Manager
Popeyes Louisiana kitchen
06.2020 - 04.2022
Certified, Shift Manager
Popeyes Louisiana kitchen
06.2019 - 06.2020
Cashier
Popeyes Louisiana kitchen
02.2019 - 06.2019
Cashier
KFC
02.2018 - 02.2019
Diploma - Computer System and Network specialist
Evergreen college
Bachelor’s degree in science - Information technology
Guru Nanak Dev university
Graduate certificate - Computer network technical support
Alpha academy
Similar Profiles
ROSE MaryROSE Mary
Shift Manager at KFC/ Soul RestaurantsShift Manager at KFC/ Soul Restaurants
SATWINDER SINGHSATWINDER SINGH
Assistant Manager KFC Taco Bell at KFC- Soul Foods GroupAssistant Manager KFC Taco Bell at KFC- Soul Foods Group
Vipanpreet KaurVipanpreet Kaur
Restaurant General Manager at Soul foods Restaurant(KFC)Restaurant General Manager at Soul foods Restaurant(KFC)
Tylan BoodhnaTylan Boodhna
Volunteer at Food BankVolunteer at Food Bank
Arun MPArun MP
Network consultant at Hexaware Technologies UKNetwork consultant at Hexaware Technologies UK