Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Harpreet Kaur

Chilliwack

Summary

Adept at leading kitchen operations, I enhanced team proficiency and customer satisfaction at Churches Chicken by mastering culinary creativity and implementing effective waste reduction strategies. My leadership fostered a culture of excellence, significantly improving food quality and safety, while my innovative menu development and cost-saving initiatives ensured a dynamic dining experience.

Overview

7
7
years of professional experience

Work History

Cook Supervisor

Churches Chicken
12.2022 - Current
  • Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
  • Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
  • Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.
  • Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
  • Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
  • Proactively addressed maintenance issues with kitchen equipment, ensuring minimal downtime and uninterrupted operations.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
  • Continuously evaluated staff performance levels through regular assessments, identifying areas for improvement and providing targeted coaching.
  • Exceeded health inspection standards consistently by maintaining a stringent focus on cleanliness and sanitation practices throughout the kitchen space.
  • Implemented effective time-management strategies within the kitchen team, enabling smoother meal preparation during peak hours.
  • Optimized kitchen workflow by assigning tasks based on employees'' strengths and abilities, maximizing productivity.
  • Increased customer satisfaction by addressing complaints promptly and making necessary improvements to menu items and service.
  • Cultivated a positive work atmosphere through open communication channels between staff members, promoting teamwork and cooperation among colleagues.
  • Kept abreast of industry trends in order to incorporate fresh ideas into menu planning, ensuring an exciting dining experience for customers.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Identified areas for cost reduction in ingredient sourcing without sacrificing quality or flavor profiles of dishes served.
  • Successfully balanced competing priorities in a high-pressure environment by efficiently delegating tasks to the team and maintaining clear lines of communication.
  • Streamlined recipe development process by testing new dishes extensively before adding them to the menu lineup.

Owner

Burger Hub
02.2018 - 01.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Expanded business into new markets, cond
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Achieved significant cost savings by implementing energy-efficient solutions across company facilities.

Skills

  • Stocks and soups
  • Waste reduction
  • Sauce making
  • Culinary creativity
  • Sanitation protocols
  • Portion control
  • Kitchen safety
  • Food preparation
  • Knife skills
  • Food safety regulations
  • Cooking techniques
  • Food presentation
  • Grilling mastery
  • Food storage
  • Team supervision
  • Allergen awareness
  • Baking expertise
  • Vegetable cookery
  • Recipe development
  • Inventory oversight
  • Pastry skills
  • Garnishing techniques
  • Menu planning
  • Food trends awareness
  • Special diets
  • HACCP compliance
  • Menu costing
  • Nutritional advice

Languages

English
Limited Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cook Supervisor

Churches Chicken
12.2022 - Current

Owner

Burger Hub
02.2018 - 01.2021
Harpreet Kaur