Harpreet Kaur
Calgary
Summary
Motivated professional with strong problem-solving skills seeking a challenging position in a dynamic and innovative company. Dedicated to continuous growth and development, eager to expand knowledge and realize full potential.
Overview
8
8
years of professional experience
Work History
Pharmacy Assistant
Pharmacy Plus
12.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Pharmacy Assistant (Volunteer)
My Health Pharmacy NE
10.2023 - 11.2023
- Assist in maintaining inventories of medication and prescription records of pharmaceuticals
- Do scanning of prescription and hard copies
- Ensure the prescription records have accurate information and enter client information in the database
- Perform blister packaging for the requested patients
- Answer phone calls and customers inquiries with the help of pharmacist
Medical Office Assistant
Marlborough Medical Clinic
08.2022 - 09.2023
- Greeting and interacting with patients
- Collecting personal information from patients
- Operating the phones and responding to emails sent to the doctor's office
- Scheduling medical appointments for patients
- Validating patients' payments methods
- Communicating test results to patients when directed by medical staff
- Updating patients' health records
- Using medical software to support all administrative tasks
- Ensuring compliance with all health and safety procedures
- Keeping up to date with medical and insurance legislature
Manager
Osmows Shawarma
02.2021 - 08.2022
- Hire, train and supervise restaurant employees
- Create staff schedule to ensure appropriate staffing
- Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
- Address customer needs, comments, and complaints
- Ensure all employees are working within outline operating standards
Shift Leader
Osmows Shawarma
12.2020 - 01.2021
- Work and communicate effectively with coworkers and management
- Respond to questions, concerns and complaints from customers, vendors or clients
- Comfortable working in all areas of restaurant i.e
- Cleaning, kitchen, cashier, grilling, food preparations etc
- Prioritize important tasks and manage your time effectively
- Maintain professionalism and a positive attitude
Customer Representative
Raj Palace
06.2023 - 11.2023
Crew Member
Fat Burger
02.2019 - 05.2019
Pharmacist
Ravi Medicos
07.2017 - 05.2018
- Checked for completeness and accuracy of all new and refill labels and orders, and reviewed content and accuracy of all drug packaging and labelling
- Process high prescriptions with 100% accuracy
- Greet customers with a smile, having a friendly attitude offering prompt service
- Executed inventory and stocking of goods and merchandise inside the store
- Performs primary functions of the pharmacist in interpreting and evaluating medication orders and prescriptions
Education
Post Certificate - Medical Office Assistant
Bow Valley College
04.2021
Post Graduate Certificate - Health and Human Service Management
Bow Valley College
08.2019
Bachelor of Pharmacy -
05.2017
Skills
- Collaborative Teamwork
- Quick Learner
- Effective Communication
- Advanced MS Word Skills
- Advanced Excel Proficiency
- PowerPoint Expertise
- Goal-Oriented
- Committed Professional
- Flexible Work Availability
- Effective Decision-Making
- Conflict Resolution Skills
- Workplace Organization
Communication Skills
Confident verbal communication skills demonstrated delivering customer service at workplace. Achieve consistently good marks of 68% upwards for academic assignments and reports as evidence of my written communication skills.
Problemsolving
Able to deal with problems calmly and efficiently as shown on a regular basis. Careful to approach situations in a neutral non-personal manner, employ active listening skills and ask appropriate questions to get to the root of the problem.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Pharmacy Assistant
Pharmacy Plus
12.2023 - Current
Pharmacy Assistant (Volunteer)
My Health Pharmacy NE
10.2023 - 11.2023
Customer Representative
Raj Palace
06.2023 - 11.2023
Medical Office Assistant
Marlborough Medical Clinic
08.2022 - 09.2023
Manager
Osmows Shawarma
02.2021 - 08.2022
Shift Leader
Osmows Shawarma
12.2020 - 01.2021
Crew Member
Fat Burger
02.2019 - 05.2019
Pharmacist
Ravi Medicos
07.2017 - 05.2018
Post Graduate Certificate - Health and Human Service Management
Bow Valley College
Bachelor of Pharmacy -
Post Certificate - Medical Office Assistant
Bow Valley College
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