Harpreet Kaur
Regina
Summary
Well-qualified Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Dispatcher
Manreet Trucking Ltd
11.2023 - Current
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Generated reports to track deliveries and maintain proper records and documentation.
- Received new orders, prepared documentation, and assigned personnel.
- Answered phone calls and responded to customer emails.
- Preserved accurate records of dispatched orders, deliveries and receipts.
Security Guard
Paragon Security
12.2021 - 11.2023
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Sales Associate
Lululemon Athletica
06.2021 - 11.2021
- Establishes a safe environment for others to express themselves honestly and kindheartedly through communication.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Certification - Transportation & Logistics
Rai Dispatch Training
11-2023
Inter. Business Management - Business Management
Lambton College
Mississauga, ON04.2022
Skills
- Class 1/AZ driving license holder
- Customer Service and Satisfaction
- Skilled in Microsoft Suite
- Time-Management
- Organizational Skills and Problem Solving
- Email Management and Record keeping
- Professional Speaking
- Calm and Composed Personality
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Korean
Elementary
Highlights of Education
- Expertise with Microsoft Office (Word, Excel, PowerPoint), MS Access, Outlook, Teams, OneNote, and One Drive.
- Knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
- Strong understanding of customer and personal service ideas and practices.
Timeline
Dispatcher
Manreet Trucking Ltd
11.2023 - Current
Security Guard
Paragon Security
12.2021 - 11.2023
Sales Associate
Lululemon Athletica
06.2021 - 11.2021
Certification - Transportation & Logistics
Rai Dispatch Training
Inter. Business Management - Business Management
Lambton College
Similar Profiles
Oralia ReyesOralia Reyes
Business Manager at Fair Trucking Corp/Famrey Trucking CorpBusiness Manager at Fair Trucking Corp/Famrey Trucking Corp
Lew MatthewsLew Matthews
Commercial Truck Driver at BJJ Trucking/Foodliner TruckingCommercial Truck Driver at BJJ Trucking/Foodliner Trucking
David MeffordDavid Mefford
Trash Truck Driver at Ray Jones Trucking (Triple J Trucking)Trash Truck Driver at Ray Jones Trucking (Triple J Trucking)
Jolene WaltersJolene Walters
Food Service Worker at Marian ChateauFood Service Worker at Marian Chateau
Anya OwensAnya Owens
Student Helper/Dance Educator at Dance City Inc.Student Helper/Dance Educator at Dance City Inc.