DAMANJEET KAUR VIRK
Toronto,Ontario
Overview
6
6
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Marks And Spencer
09.2023 - 08.2024
- Provided exceptional customer service in a fast-paced environment, ensuring a positive experience for all members
- Utilized active listening skills to understand customer needs and provide appropriate solutions
- Provided clear and concise information to customers, ensuring they understood product features and services
- Collected and analysed customer feedback to identify areas for improvement
- Resolved customer complaints efficiently
CASHIER
Reliance Smart Bazaar
01.2023 - 07.2023
- Efficiently handled cash, credit, and debit transactions, ensuring accuracy and compliance with company policies
- Worked collaboratively with team members to maintain a clean and organized store environment
- Assisted in inventory control by restocking shelves, conducting stock checks, and reporting discrepancies
- Promoted and upsold products to customers, contributing to increased sales and customer satisfaction
IELTS Instructor- English
Chetanya Career Consultants
12.2021 - 11.2022
- Managed and taught 2 batches of 30 students
- Counselled new and selected students to select relevant courses based on career path
- Prepared Lesson plan and lecture schedule for weekly classes
- Delegated responsibilities to Assistant, Jr Professors to help manage lectures and schedules
- Assessed student performance and evaluated results from weekly mock tests
Associate Dentist
The Tooth Box Dental Clinic
10.2018 - 11.2021
- Company Overview: Ludhiana, India
- Conducted thorough dental examinations, including x-rays, and visual inspections to diagnose oral health conditions and develop personalized treatment plans
- Performed wide range of dental procedures, such as fillings, root canals, extractions, and periodontal treatments, with precision and patient-focused care
- Educated patients on proper oral hygiene practice and provided preventive dental care, including cleanings, fluoride treatments, and dental sealants to promote long-term oral health
- Collaborated with a multidisciplinary team of dental specialists, including orthodontists, oral surgeons, and periodontists, to coordinate comprehensive treatment plans and ensure optimal patient outcomes
- Ludhiana, India
Education
Bachelor of Dental Surgery - Dental
Desh Bhagat Dental College & Hospital
Muktsar06.2018
Higher secondary - 12th
Doon International School
Mohali03.2013
Matriculation - 10th
Doon International School
Mohali03.2011
Skills
- LEADERSHIP QUALITY
- PROBLEM SOLVING MINDSET
- PEOPLE AND RESOURCE MANAGEMENT
- TEAMWORK
- CONFLICT RESOLUTION
- CLIENT SEVICE
- ASSESSMENT AND FEEDBACK
- ORGANISATIONAL SKILLS
- TIME MANAGEMENT
- ADMINISTRATIVE SKILLS
- ATTENTION TO DETAIL
- WORK UNDER PRESSURE
- MULTI TASKING
- ADAPTABILITY
Volunteer Experience
RESEARCH ASSISTANT, Fitness for Mental Health, 05/2023, ongoing, Conducted comprehensive literature reviews on the impact of physical fitness on mental health., Prepared detailed reports and visualizations to present research findings., Collaborated with multidisciplinary teams, including psychologists, fitness experts, and healthcare professionals, to ensure comprehensive research approaches., Managed project timelines and coordinated with team members to ensure timely completion of research milestones.
Availability
True, True
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Marks And Spencer
09.2023 - 08.2024
CASHIER
Reliance Smart Bazaar
01.2023 - 07.2023
IELTS Instructor- English
Chetanya Career Consultants
12.2021 - 11.2022
Associate Dentist
The Tooth Box Dental Clinic
10.2018 - 11.2021
Bachelor of Dental Surgery - Dental
Desh Bhagat Dental College & Hospital
Higher secondary - 12th
Doon International School
Matriculation - 10th
Doon International School