Harpreet Kaur
Data Clerk
Brampton,ON
Summary
Organized and efficient Data Entry Clerk with 1 and half years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Data Clerk
Shriram Finance Corporation Pvt
02.2022 - 11.2023
- Prepared detailed reports for management, showcasing trends and insights derived from analyzed data sets.
- Responsible for administrative functions and the entry of all appropriate information into the coordinating computer systems, and supports all Data Centre functions including the Data Centre, Receiving/Shipping and DC Supplies
- Demonstrated adaptability when transitioning between multiple projects without sacrificing timeliness or attention to detail.
- Provided support during audits by supplying accurate documentation of all processed transactions as needed.
- Improved data retrieval times with well-organized filing systems, expediting access to critical information.
- Maintains effective communication through various communication tools (i.e. email, telephone, etc.) with various internal and external partners to compile and action daily tasks as per area requirement
- Ensuring accurate entry, printing and distribution of information received from internal and external sources into WMI systems
- Manages and creates various systems logs/reports/tickets/labels, as required by functional area, and distributes accordingly
- Responsible for preparing related management reports/spreadsheets (i.e. daily production reports, spreadsheets for tracking supply ordering & use, off-line ticket production) as required
Customer Service Representative
Tech Mahindra
04.2020 - 01.2022
- Handle inquiries and resolve complaints regarding the product
- Trained to ensure customer satisfaction by delivering prompt and efficient service while adhering to company policies and procedures
- Strong communication skills and problem-solving abilities to effectively address customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor's in Information Technology -
Amritsar college of engineering and technology
Amritsar, Punjab 07.2012 - 05.2016
Higher Secondary(12th Pass) in Computer Science - undefined
Sant singh sukha singh khalsa sen.sec. school,amritsar
Amritsar, Punjab 03.2011 - 05.2012
Skills
File Management
Typing Speed
Proofreading
Data Validation
Accuracy and Precision
Spreadsheet Management
Office Administration
Data Entry
Data auditing
Report Generation
Teamwork and Collaboration
Microsoft Excel
Attention to Detail
Certification
Security Guard Licence, 03/01/24, 03/01/27
Languages
English
Punjabi
Hindi
Timeline
Data Clerk
Shriram Finance Corporation Pvt
02.2022 - 11.2023
Customer Service Representative
Tech Mahindra
04.2020 - 01.2022
Bachelor's in Information Technology -
Amritsar college of engineering and technology
07.2012 - 05.2016
Higher Secondary(12th Pass) in Computer Science - undefined
Sant singh sukha singh khalsa sen.sec. school,amritsar
03.2011 - 05.2012
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