Harpreet Kaur
Delta,BC
Summary
I am a person who's biggest strength is to satisfy customers with quality service. Uniqueness in my personality and my soft skills perfectly align with my goals. Being so positive and calm is my Charismatic power.
Overview
5
5
years of professional experience
Work History
Small Business Owner
bistro bite
Nabha, India
08.2021 - 06.2024
- Managed staff recruitment, hiring, training, and development.
- Monitored customer feedback and implemented changes based on their suggestions.
- Analyzed market trends to inform product offerings and pricing decisions.
- Oversaw daily operations of small business including customer service and financial management.
- Answered incoming phone calls from customers regarding product availability or store locations.
Crew Member
Chai Sutta Bar
Patiala, India
01.2019 - 03.2021
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Education
MBA - Business Administration
University Canada West
Vancouver, BC07-2024
Bachelor of Commerce - Business Administration
Punjabi University Patiala
Patiala, Punjab, India05-2018
Skills
- Customer Engagement
- Beverage Preparation
- Safe Food Handling
- Order Management
- Food Preparation
- Creativity and Innovation
- Clear Communication
- Problem-Solving
- Cash Handling
- Positive Company Representation
Affiliations
- I was volunteer in my country for NGO called Smile for All.This is a NGO which provide free education to poor children and i am glad that i was part of this organisation .
Languages
English
Full Professional
Hindi
Native/ Bilingual
Availability
- Monday to Thursday (Full Time)
- Friday, Saturday,Sunday (After 5 PM )
Timeline
Small Business Owner
bistro bite
08.2021 - 06.2024
Crew Member
Chai Sutta Bar
01.2019 - 03.2021
MBA - Business Administration
University Canada West
Bachelor of Commerce - Business Administration
Punjabi University Patiala
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