HARPREET KAUR
Niagara Falls,ON
Summary
Experienced and dedicated Team Member with a strong focus on customer satisfaction in fast-paced environments at Tim Hortons. Demonstrated proficiency in delivering exceptional service while maintaining high standards of efficiency and accuracy in cash handling and food preparation. Effective collaborator known for promoting a clean, organized workspace and fostering a positive customer experience. Adheres rigorously to food safety protocols and possesses adept problem-solving abilities, adeptly resolving customer inquiries and concerns to ensure optimal service delivery.
Overview
3
3
years of professional experience
Work History
Team Member or Customer Service Representative
Tim Hortons
Brampton, Ontario
05.2024 - 07.2024
- In a fast-paced environment, I consistently provided exceptional customer service, ensuring satisfaction and repeat business."
- Operated cash register and handled transactions accurately and efficiently.
- Prepared and served food and beverages according to Tim Hortons’ standards and recipes.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure smooth operations and timely service.
- Adhered to food safety and hygiene regulations, ensuring a safe and clean environment for customers.
- Assisted with inventory management and stocked supplies as needed.
- Handled customer inquiries, resolved issues promptly, and escalated complex concerns to management when necessary.
Housekeeping Department
Grand Heritage Hotel& Resort
Ludhiana, Punjab
01.2021 - 03.2023
Education
International Business
Niagara College,
Niagara-on-the-Lake, ONSkills
- Workplace Safety
- Customer Service
- Complaint resolution
- Cash Handling
- Equipment Operation
- Cleaning
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Team Member or Customer Service Representative
Tim Hortons
05.2024 - 07.2024
Housekeeping Department
Grand Heritage Hotel& Resort
01.2021 - 03.2023
International Business
Niagara College,
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