Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Food Service Supervisor/Customer Service Manager
Williams Fresh Cafe
Brantford
05.2021 - Current
Ensured compliance with health and safety regulations in all areas of the kitchen.
Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
Conducted weekly training sessions with staff members on food safety practices and standards.
Managed financial aspects such as tracking expenses, calculating costs per meal served.
Maintained inventory of supplies, equipment, and food items needed for daily operations.
Scheduled staff shifts, monitored attendance, and managed payroll records.
Ordered necessary supplies from approved vendors to maintain adequate stock levels.
Assisted in recruiting, interviewing, hiring, onboarding new employees when needed.
Restaurant Team Member
Freshii
Hamilton, ON
11.2020 - 04.2021
Performed opening side work duties including setting up dining area for guests arrival.
Followed health code regulations when handling food items safely.
Education
Strategic Global Business Management
Conestoga College
Brantford, ON
08-2021
Bachelors of Commerce - Management
Punjab University
India
01-2019
Skills
Staff Leadership
Quality assurance policies
Schedule Coordination
Inventory Management
Employee Scheduling
Health regulations
References
References available upon request.
Timeline
Food Service Supervisor/Customer Service Manager
Williams Fresh Cafe
05.2021 - Current
Restaurant Team Member
Freshii
11.2020 - 04.2021
Strategic Global Business Management
Conestoga College
Bachelors of Commerce - Management
Punjab University
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