Harpreet Kaur
Etobicoke,ON
Summary
My goal is to become an associated with an organization where I can utilize my skills to the best and gain new experiences while enhancing the organization's productivity and reputation. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Kitchen Supervisor
Cibo wine bar
- Handeling food products, assisting customers.
- Making schedules
Customer Support Service
Hudson's bay
- Part time
- Enhanced customer satisfaction by promptly addressing and resolving technical issues.
- Established strong relationships with clients through proactive communication and empathetic support.
- Delivered regular updates to the team regarding recurring issues, enabling continuous improvement efforts.
- Traveled to customer sites to conduct preventive maintenance work.
Packer/Scanner
Amazon
- Part time
Customer Service Representative
Union Bank
12.2018 - 04.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Human resource Assistant
The Times
01.2016 - 01.2018
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Education
Marketing management -
Centennial College
Toronto, ON01.2020
Human resource management -
Centennial college
Toronto, ON01.2019
Master of Arts in Political Science -
Guru Nanak Dev University
Punjab, India01.2016
Bachelor of Education -
Guru Nanak Dev University
Punjab, India01.2014
Bachelor of Arts (honours) -
Guru Nanak Dev University
Punjab, India01.2013
Skills
- Customer service (4 years)
- Food Service (4 years)
- Supervision
- Business Development (2 years)
- Marketing (2 years)
- Shift Management (2 years)
- Microsoft Office (5 years)
- Presentation Skills (2 years)
- Kitchen Experience (4 years)
- Leadership (2 years)
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Availability
- Full time
- Part time
Timeline
Customer Service Representative
Union Bank
12.2018 - 04.2019
Human resource Assistant
The Times
01.2016 - 01.2018
Kitchen Supervisor
Cibo wine bar
Customer Support Service
Hudson's bay
Packer/Scanner
Amazon
Marketing management -
Centennial College
Human resource management -
Centennial college
Master of Arts in Political Science -
Guru Nanak Dev University
Bachelor of Education -
Guru Nanak Dev University
Bachelor of Arts (honours) -
Guru Nanak Dev University
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