Harpreet Kaur
Brantford,ON
Summary
A trustworthy professional with great knowledge and skills in medical science and social services. Familiar with medical ethics and terminology, great people skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Toyotetsu
Simcoe, ON
07.2023 - Current
- Keep work areas clean, organised, and safe to promote efficiency and team safety.
- Contributing to team success by completing jobs quickly and accurately.
- Checking the quality of manufactured products before shipping to the customers
Customer Service Associate
Walmart
Brantford, ON
11.2021 - 06.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge
Quality Assurance Analyst
Mother Sparsh
Chandigarh
08.2020 - 08.2021
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
Quality Technician
Verka Milk Plant
Mohali, India
06.2019 - 08.2020
- Sampled materials and products to conduct in-depth measurements and tests.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Education
Post-Degree Certificate - Human Resources Management
Canadore College of Applied Arts And Technology
Scarborough, On 12.2022
Post-Degree Certificate - Quality Assurance - Manufacturing And Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2022
Bachelor Of Biotechnology - Biological Sciences
Chandigarh University
Chandigarh, India 05.2019
Skills
- Quality Assurance
- Quality processes
- Data Analysis
- Mentoring and training
- Issue Resolution
- Root Cause Analysis
- Group Presentations
- Manual Testing
- Technical Support
- SharePoint
- Testing plans
- Documentation skills
- Customer Service
- Teamwork and Positive Attitude
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Standard first aid CPR/AED level-C
Timeline
Team Member
Toyotetsu
07.2023 - Current
Customer Service Associate
Walmart
11.2021 - 06.2022
Quality Assurance Analyst
Mother Sparsh
08.2020 - 08.2021
Quality Technician
Verka Milk Plant
06.2019 - 08.2020
Post-Degree Certificate - Human Resources Management
Canadore College of Applied Arts And Technology
Post-Degree Certificate - Quality Assurance - Manufacturing And Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor Of Biotechnology - Biological Sciences
Chandigarh University