Harpreet Kaur
Toronto,Ontario
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Wendy's
05.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
Security Guard
Mi Security
05.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Shift Leader
Lazeez Shawarma
05.2022 - 05.2023
Team Leader
Cafe De Rosso
08.2020 - 06.2021
Sales Representative
Dream Of Shades
05.2019 - 04.2020
Education
International System Buisness Analysis
Pures College of Technology
Scarborough01.2024
Masters of Finearts
Punjabi University
India06.2019
Bachelor of Arts -
Punjabi University
India06.2017
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Operations Management
- Processes and procedures
- Staff Development
- Complex Problem-Solving
Languages
English
Hindi
Punjabi
Certification
- CPR Certification
- Food Safety Certification
- Bakery
Timeline
Supervisor
Wendy's
05.2023 - Current
Security Guard
Mi Security
05.2023 - Current
Shift Leader
Lazeez Shawarma
05.2022 - 05.2023
Team Leader
Cafe De Rosso
08.2020 - 06.2021
Sales Representative
Dream Of Shades
05.2019 - 04.2020
International System Buisness Analysis
Pures College of Technology
Masters of Finearts
Punjabi University
Bachelor of Arts -
Punjabi University
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