Harpreet Kaur
Surrey,B.C.
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
6
6
years of professional experience
Work History
District Manager
Subway Franchise multi-Restaurants
Surrey,Coquitlam,Port Moody,Burnaby,Vancouver, BC
01.2023 - Current
- Assist in recruiting for all Manager, and Assistant Manager positions
- Interview and approve all store hires
- Participate in our company's internal Management Training Program
- Ensure stores meet company financial objectives by analyzing weekly results and initiating corrective action
- Mentors and develops all Store Managers
- Complete Management Performance Reviews semi-annually
- Ensure employee reviews, training, orientation, and new hire packets are completed
- Conduct Store Spot Check and Surveillance Audits
- Audit daily and weekly store control paperwork
- Ensure ongoing management training and continuing education is completed
- Resolve HQ generated complaints favorably with assistance from Store Manager
- Recognize great employees and distribute employee rewards.
Manager
Subway
Burnaby, BC
01.2021 - 01.2023
- Providing Outstanding Customer Service
- Achieving Sales Targets
- Liaising and Relationship Building with External Parties
- Coaching, Training and Mentoring of other staff
- Execution of cash and inventory control systems
- Review financial performance every week, accounting.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Supervisor, Sandwich Artist
Subway
Burnaby, BC
01.2018 - 01.2021
- Providing Outstanding Customer Service
- Working towards Deadlines on a regular basis
- Complaint Resolution
- Achieving Sales Targets and Sales Boost Drives
- Achieving Budget and Revenue Driven Targets
- Merchandising
- Strategic Product placement to increase sales results
- Working in a team based environment
- Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.
Sales Associate
Smartedge Education Pvt. LTD
Bathinda, Punjab
01.2017
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
- Achieving established goals
- Increasing in store sales
- Introducing promotions and opportunities to customers.
Education
Diploma in Computer networking and technical support -
St. Lawrence College
12.2019
Diploma in Information technology -
Government Polytechnic College
12.2016
Secondary Education (Open School) -
Khalsa National Public High School
12.2015
Skills
- Budget Management
- Workforce Development
- Financial Management
- Staff Recruiting
- Leadership Development
- Strategic Planning
- Profitability Optimization
- Team Leadership
- Information Analysis
- Customer Relations
- Staff Supervision
- Leadership skills
- Decision-Making
Professional Skills And Abilities
- Creativity
- Interpersonal Skills
- Problem Solving
- Customer Service
- Decision Making
- Management
- Leadership skills
- Time-management
- Adaptability
Timeline
District Manager
Subway Franchise multi-Restaurants
01.2023 - Current
Manager
Subway
01.2021 - 01.2023
Supervisor, Sandwich Artist
Subway
01.2018 - 01.2021
Sales Associate
Smartedge Education Pvt. LTD
01.2017
Diploma in Computer networking and technical support -
St. Lawrence College
Diploma in Information technology -
Government Polytechnic College
Secondary Education (Open School) -
Khalsa National Public High School
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