Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harpreet Kaur

Summary

Dedicated and detail-oriented housekeeper with a proven track record of providing exceptional cleaning services in the hospitality industry. Possessing a keen eye for cleanliness and organization, I am committed to ensuring guest satisfaction by maintaining immaculate accommodations and public areas. Skilled in various housekeeping tasks including cleaning, laundry, and maintenance, I am seeking to leverage my experience.

Overview

1
1
year of professional experience

Work History

Trainee

Park Plaza
06.2019 - 08.2019

Front Desk:

  • Welcome guests upon arrival.
  • Check guests in and out of the accommodation.
  • Answer phones and assist guests with inquiries or reservations.
  • Handle guest complaints or issues effectively and professionally.
  • Provide information about the accommodation's amenities, local attractions, and services.
  • Maintain a clean and organized front desk area.


Housekeeping:

  • Clean and tidy guest rooms according to established standards.
  • Make beds, change linens, and replace towels.
  • Vacuum carpets and mop floors.
  • Dust furniture and fixtures.
  • Clean and sanitize bathrooms.
  • Ensure all areas of the accommodation are clean and presentable for guests.
  • Report any maintenance issues or damages to the appropriate department.

Apprentice

Hyatt Regency
01.2020 - 03.2020
  • Cleaned and maintained guestrooms according to established standards, including making beds, dusting furniture, and vacuuming carpets.
  • Ensured cleanliness and sanitation of guest and public area bathrooms.
  • Conducted lobby cleaning tasks such as sweeping, mopping, and polishing surfaces.
  • Managed laundry duties, including washing, drying, folding, and distributing linens and towels.
  • Assisted with other necessary tasks as needed to support the smooth operation of the facility.
  • Collaborated with team members to prioritize tasks and meet daily cleaning goals.

Education

Bachelor of Arts - Hospitality Management

GNA University
Phagwara, Punjab, India
07.2020

Post Graduate Certificate - Logistics And Supply Chain Management

Canadore College of Applied Arts And Technology
Mississauga, ON
08.2023

Post Graduate Certification - Human Resource Management

Canadore College of Applied Arts And Technology
Mississauga, ON
04.2024

Skills

  • Creativity and Innovation
  • Safety understanding
  • Flexible
  • Cleaning Techniques
  • Attention to Detail
  • Time Management
  • Teamwork
  • Customer Service
  • Microsoft Word
  • Dependable and Responsible

Languages

English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
French
Elementary

Timeline

Apprentice

Hyatt Regency
01.2020 - 03.2020

Trainee

Park Plaza
06.2019 - 08.2019

Bachelor of Arts - Hospitality Management

GNA University

Post Graduate Certificate - Logistics And Supply Chain Management

Canadore College of Applied Arts And Technology

Post Graduate Certification - Human Resource Management

Canadore College of Applied Arts And Technology
Harpreet Kaur