Hi, I’m
Harpreet Kaur
Brampton,ON
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
College graduate with network administration knowledge, including back-up, security management, hardware repair, e-mail systems and applications support and CISCO . Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
9
years of professional experience
2
Certification
Work History
A&W
Supervisor/Customer Care Representative
11.2019 - Current
Job overview
- Established and managed team schedules and shift assignments.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
BDS FOODSERVICE
Office Administrator
05.2019 - 10.2019
Job overview
- Perform data entry and scan documents
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Prepare and modify documents including Correspondence, reports, drafts, memos and emails
Guru Sweets & Restaurant
Cashier/Food Prep
10.2017 - 01.2019
Job overview
- Processed payments and counted change to complete transactions
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
INSONIXMOGA
Web Developer
06.2015 - 10.2016
Job overview
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Engaged with clients to plan and optimize site issues and queries.
APTechMoga
Web Developer Intern
01.2015 - 05.2015
Job overview
- Developed user interfaces with modern JavaScript frameworks, HTML5, and CSS3.
- Wrote custom HTML and JavaScript for existing websites.
- Used content creation tools and digital media to design web sites.
- Collaborated with project managers and development team to brainstorm new ideas.
Education
St. Clair CollegeToronto, ON
Computer System Technician-Networking from Information Technology
2019
PANJAB UNIVERSITYCHANDIGARH
M.SC(IT) from Information Technology
2016
Skills
- Data entry
- Security management
- Network administration
- Computer hardware troubleshooting
- Website development
- Data Analytics
- Operations Management
- Strategic Planning
- Till Counting
- Microsoft Office
- First-Tier Technical Support
Certification
Softron's Personal Income Tax course
CompTIA ITF+
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Supervisor/Customer Care Representative
A&W
11.2019 - Current
Office Administrator
BDS FOODSERVICE
05.2019 - 10.2019
Cashier/Food Prep
Guru Sweets & Restaurant
10.2017 - 01.2019
Web Developer
INSONIX
06.2015 - 10.2016
Web Developer Intern
APTech
01.2015 - 05.2015
St. Clair College
Computer System Technician-Networking from Information Technology
PANJAB UNIVERSITY
M.SC(IT) from Information Technology