Harpreet Kaur
Surrey,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Nexim Healthcare Consultants
2022.04 - 2023.11
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Lead employee engagement activities and efforts such as creating electronic program announcements and email correspondence, generating ideas and guidelines for contests,raffles, prize, distributions etc.
- Prepare monthly expense reports detailing all expenditures incurred by the company.
- Organized client data and created reports to present to management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Supervisor
Shell Gas Station
2021.07 - 2022.01
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly and monthly sales activities.
Shift Manager/Crew Trainer
McDonald's
2020.08 - 2022.01
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Developed time-efficient training schedules that minimized disruption to daily operations while still ensuring adequate preparation for new hires.
- Counted and balanced registers.
- Delegated Count Money store earnings into POS.
- Resolved customer complaints regarding sales and service.
Supervisor
Via Cibo
2018.05 - 2020.12
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Post Graduation Diploma - International Business Management
St. Lawrence College
Toronto, ON12.2017
Post-Degree Certificate - Human Resource Management
St Lawrence College
Toronto05.2017
Bachelor of Arts (Professional) - Psychology, Business Studies,Computer Applications
Khalsa College Patiala
India 06.2015
Skills
- Sales Expertise
- Account Management
- Cash Register Operations
- Effective Customer Service
- Monthly Inventory
- Maintain Systems
- POS Inventory System Operation
- Conflict Resolution
- Call Center Operations
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Team Leader
Nexim Healthcare Consultants
2022.04 - 2023.11
Supervisor
Shell Gas Station
2021.07 - 2022.01
Shift Manager/Crew Trainer
McDonald's
2020.08 - 2022.01
Supervisor
Via Cibo
2018.05 - 2020.12
Post Graduation Diploma - International Business Management
St. Lawrence College
Post-Degree Certificate - Human Resource Management
St Lawrence College
Bachelor of Arts (Professional) - Psychology, Business Studies,Computer Applications
Khalsa College Patiala
Similar Profiles
Ajibola BeckyAjibola Becky
Companion Caregiver at Nexim Healthcare ConsultantsCompanion Caregiver at Nexim Healthcare Consultants
Arun AbrahamArun Abraham
Registered Nurse at Nexim Healthcare ConsultantsRegistered Nurse at Nexim Healthcare Consultants
Ria SarinRia Sarin
Recruitment Consultant at Nexim Healthcare agencyRecruitment Consultant at Nexim Healthcare agency