Harpreet Kaur
Surrey,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Nexim Healthcare Consultants
04.2022 - 11.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Lead employee engagement activities and efforts such as creating electronic program announcements and email correspondence, generating ideas and guidelines for contests,raffles, prize, distributions etc.
- Prepare monthly expense reports detailing all expenditures incurred by the company.
- Organized client data and created reports to present to management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Supervisor
Shell Gas Station
07.2021 - 01.2022
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Developed and implemented customer service policies to enhance satisfaction.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Maintained accurate records of all sales and prospecting activities.
- Created detailed reports on daily, weekly and monthly sales activities.
Shift Manager/Crew Trainer
McDonald's
08.2020 - 01.2022
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Developed time-efficient training schedules that minimized disruption to daily operations while still ensuring adequate preparation for new hires.
- Counted and balanced registers.
- Delegated Count Money store earnings into POS.
- Resolved customer complaints regarding sales and service.
Supervisor
Via Cibo
05.2018 - 12.2020
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Post Graduation Diploma - International Business Management
St. Lawrence College
Toronto, ON12.2017
Post-Degree Certificate - Human Resource Management
St Lawrence College
Toronto05.2017
Bachelor of Arts (Professional) - Psychology, Business Studies,Computer Applications
Khalsa College Patiala
India 06.2015
Skills
- Sales Expertise
- Account Management
- Cash Register Operations
- Effective Customer Service
- Monthly Inventory
- Maintain Systems
- POS Inventory System Operation
- Conflict Resolution
- Call Center Operations
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Team Leader
Nexim Healthcare Consultants
04.2022 - 11.2023
Supervisor
Shell Gas Station
07.2021 - 01.2022
Shift Manager/Crew Trainer
McDonald's
08.2020 - 01.2022
Supervisor
Via Cibo
05.2018 - 12.2020
Post Graduation Diploma - International Business Management
St. Lawrence College
Post-Degree Certificate - Human Resource Management
St Lawrence College
Bachelor of Arts (Professional) - Psychology, Business Studies,Computer Applications
Khalsa College Patiala
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