Harpreet Kaur
Halifax,NS
Summary
Personable office Administrator with 3+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors and answering incoming calls. Outstanding knowledge of effective office coordination and skilled at organizing offices for superior functionality.
Overview
4
4
years of professional experience
Work History
Office Administrator
Canadian Place Endoscopy
04.2023 - 11.2023
- Serves as the first point of contact for patients and referring providers by delivering excellent customer service.
- Use Telus EMR system to book patients for procedures based on their referrals.
- Send designated emails to the patients based on their procedures
- Performs multiple and complex responsibilities to schedule timely appointments for patients
- Operates a multi-line phone system
- Answers all incoming calls promptly, politely, and professionally, and schedules appointments or transfers them to the appropriate person or department.
- Manage administrative duties.
- Sign in patients, validate health cards, prepare patient charts at reception to get patients ready for the procedure
- Scan and upload patient charts to their records when finished with the procedure.
Life and Living Benefits Advisor
American Income Life
03.2022 - 03.2023
- Making inbound and outbound calls, setting appointments, performing presentations to members of unions and working families that request our services
- To service and sell, life and health benefit solutions – including servicing new and existing policyholders
- To demonstrate and to continue to develop expertise in understanding client needs in life, critical illness, disability, life and group benefits
- To meet and exceed weekly sales targets
- Complete necessary compliance documentation/reports
- Participate in weekly training sessions.
Office Assistant
Physio Connect
01.2021 - 02.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept the office stocked with needed resources to operate smoothly.
- Monitored security to help maintain equipment, data and information safety.
- Assisted with onboarding of new employees.
Office Administrator
Medix College
02.2020 - 12.2020
- Provide administrative support to all departments
- Answer phone calls and take messages to handle all inquires
- Maintaining clean and organized environment
- Keep track of office supplies and stock when necessary
- Using the college CRM system in order to enter, update and maintain records
- Order books and write verification letters
- Maintain open line of communication with all departments
- Work professionally in a team environment.
Education
Computer Networking and Tech support -
Seneca College
08.2021
Skills
- Great Organizational Skills
- Database Entry
- Scheduling
- Administrative Support
- Office Supply Management
- Document Scanning
- Technical Support
- Telephone Reception
- Expert in Telus EMR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Office Administrator
Canadian Place Endoscopy
04.2023 - 11.2023
Life and Living Benefits Advisor
American Income Life
03.2022 - 03.2023
Office Assistant
Physio Connect
01.2021 - 02.2022
Office Administrator
Medix College
02.2020 - 12.2020
Computer Networking and Tech support -
Seneca College
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