Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Hi, I’m
Harpreet Kaur
Edmonton,AB
Summary
Overview
4
years of professional experience
Work History
Toronto Research ChemicalsToronto, Ontario
Custom and Logistics Associate
2022.05 - Current (2 years & 11 months)
Job overview
- Developed strategies to optimize utilization of available resources.
- Tracked orders and notified customers of status or potential delays.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Generated monthly performance reports to track and analyze shipping trends.
- Generated documentation and information required for customer shipments.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Updated and maintained databases to track shipments and inventory.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Prepared and presented reports to management on logistics performance.
- Analyzed customer requirements and provided customized logistics solutions.
Toronto Research ChemicalsToronto, Ontario
Weighing Associate
05.2019 - 05.2022
Job overview
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Utilized customer feedback to improve product offerings.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
Seneca College of Applied Arts AndNorth York, ON
Project Management And Information Technology from Information And Communication Technology
08.2019
University Overview
Skills
- Team Meetings
- Project Requirements
- Logistics Strategies
- Work Assignments
- International Shipments
- Critical Thinking
- Chemical Identification
- Transportation and Logistics Coordination
- Customer Experience
- Budget Preparation
- Verbal and Written Communication
- Analytical Thinking
- Coaching and Mentoring
- Customer Service
- Shipping Documentation
- Shipping Procedures
- Punctual and Dependable
- Training and Leadership
- Inventory Records
- Train Staff
- Communications
Timeline
Custom and Logistics Associate
Toronto Research Chemicals
2022.05 - Current (2 years & 11 months)
Weighing Associate
Toronto Research Chemicals
05.2019 - 05.2022
Seneca College of Applied Arts And
Project Management And Information Technology from Information And Communication Technology
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