Harpreet Kaur
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
2
2
years of professional experience
Work History
Supervisor
Tim Horton's
10.2022 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
Process Guide
Amazon
09.2021 - 09.2022
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Performed general housekeeping and cleaning tasks.
Education
Associate of Applied Science - General Arts And Sciences
Loyalist College of Applied Arts And Technology
Belleville, ON01.2021
Skills
- Operations Management
- Schedule Development
- Strategic Planning
- Process Improvement
- Staff Management
- Complex Problem-Solving
- Goal-Oriented
- Microsoft excel and word Experience
Languages
English
Native or Bilingual
Timeline
Supervisor
Tim Horton's
10.2022 - Current
Process Guide
Amazon
09.2021 - 09.2022
Associate of Applied Science - General Arts And Sciences
Loyalist College of Applied Arts And Technology
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