Harpreet Kaur
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Support Associate
Amazon
05.2022 - Current
- Provided primary customer support to internal and external customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Initiated follow-up phone calls to sellers concerning resolved issues to enhance platform experience.
- Responded to customer requests for products, services, and company information.
Cook
Dennys Restaurant
11.2021 - 04.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Customer Service Cashier
Saravanaa Bhavan
03.2020 - 10.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
High School Diploma -
Canadore College of Applied Arts And Technology
Brampton, ON01.2019
Skills
team work
communication skills
leadership
time-management
active listening skills
customer service skills
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Support Associate
Amazon
05.2022 - Current
Cook
Dennys Restaurant
11.2021 - 04.2022
Customer Service Cashier
Saravanaa Bhavan
03.2020 - 10.2021
High School Diploma -
Canadore College of Applied Arts And Technology
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
LUCKY VIERNESLUCKY VIERNES
Customer Support Associate at ConcentrixCustomer Support Associate at Concentrix