Harpreet Kaur
Brampton,ON
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Security Guard Officer
Skywatch protection services
Brampton, ON
09.2022 - Current
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Checked and verified photo identification prior to granting facility access.
- Monitored employee activities, confirming compliance with security regulations.
- Reported irregularities such as fire and safety hazards to maintenance.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Crew Team Member
Tim Hortons
Burlington, ON
05.2022 - 08.2022
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Used proper techniques to prepare food and ingredients.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Greeted customers at drive-thru and took food orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Picking Packer
Lululemon warehouse
Mississauga, ON
12.2021 - 04.2022
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Documented production information via daily system logs and discussed issues with management.
- Weighed and measured items to prevent waste and meet quality standards.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
Shipping Associate
DHL
Hamilton, ON
07.2021 - 12.2021
- Organized storage areas to optimize materials movements and minimize labor hours.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Team Leader
Ferrero International chocolate factory and Mondelez international company
Bradford, ON
10.2020 - 08.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with team members through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Hospitality And Tourism Management
St. Lawrence College
Kingston, ON04.2022
Skills
- Intruder Removal
- Detailed Activity Logs
- Employee and Visitor Screening
- Activity Logging and Reporting
- Issue Resolution
- Analytical Thinking
- Teamwork and Collaboration
- Product Identification
- Time Management
- Adaptability and Flexibility
- Rotation Procedures
Timeline
Security Guard Officer
Skywatch protection services
09.2022 - Current
Crew Team Member
Tim Hortons
05.2022 - 08.2022
Picking Packer
Lululemon warehouse
12.2021 - 04.2022
Shipping Associate
DHL
07.2021 - 12.2021
Team Leader
Ferrero International chocolate factory and Mondelez international company
10.2020 - 08.2021
Hospitality And Tourism Management
St. Lawrence College
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