Harpreet Kaur

• Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Trained new team members on company policies, procedures, and merchandising best practices.
• Educated employees on new merchandise during seasonal workshops.

 Supervise & co-ordinate activities of food counter attendants, bakers and other workers at restaurant.

 Estimate & order restaurant supplies; breads, bagels, timbits, vegetables, sauces, soups etc and maintain adequate level of inventory.

 Use fryers, grillers, and other machinery to prepare food items.

 Ensure food quality and service levels are met as per Tim Hortons Restaurant guidelines.

 Plan, organize, direct, control and evaluate the operations of Tim Hortons restaurant

• Helped customers find specific products, answered questions and offered product advice.
• Resolved issues with cash registers, card scanners and printers.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Processed numerous transactions per day with exceptional accuracy.
• Trained new employees in cashiering procedures, offering assistance in resolving different issues.
• Operated cash register, collected payments and provided accurate change.