
OBJECTIVE: FINANCE MANAGER
High-achieving Sales Professional and Apex-Certified F&I specialist with a record-breaking history at Birchwood Volkswagen. Recognized as the #1 Top Performer for three consecutive years, holding all-time dealership records for volume. Expert in DriveCentric and VinSolutions, with a deep focus on maximizing PVR through tailored financing, warranty products, and vehicle protection plans. Committed to maintaining 100% compliance while delivering an elite customer experience.
• Top Performance: Ranked #1 Sales Consultant for 2023, 2024, and 2025.
• Record-Breaking Volume: Set the all-time store record for 174 units sold in a single year and 26 units sold in a single month.
• Strategic Financing: Assist customers in selecting financing options and preparing credit applications to ensure high approval rates.
• Product Upselling: Consistently achieved high penetration rates for extended warranties, vehicle protection plans, and insurance products.
• CRM Management: Mastered DriveCentric and VinSolutions to manage a high-volume pipeline with zero lead leakage and meticulous data accuracy.
• Team Leadership: Provide ongoing guidance to the sales team on finance options, credit requirements, and dealership procedures.
• Lender Coordination: Collaborate with the F&I department to structure deals that meet both customer needs and dealership profitability goals.
F&I Strategy: Expert in Menu Selling, Loan/Lease Packaging, and Aftermarket Product Penetration
Financial Expertise: In-depth knowledge of Credit Analysis, Prime/Subprime Lending, and Risk Assessment
Compliance & Accuracy: Proven ability to manage complex documentation in accordance with provincial and federal regulations
Systems Mastery: Advanced user of DriveCentric, VinSolutions, and Dealership Management Systems (DMS)
Relationship Management: Strong track record of building rapport with customers and maintaining bank/lender relationships
• Store Record Holder: Most Units Sold in a Year (174 Units).
• Store Record Holder: Most Units Sold in a Month (26 Units).
• Three-Time Top Performer: #1 Overall Sales Volume (2023, 2024, 2025).
• F&I Apex Training: Successfully completed the industry-leading certification for Finance & Insurance.
FULL TIME