Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Harpreet Gill

Brampton,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and detail-oriented team player with strong organizational skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Moga Sweets
02.2021 - 10.2022
  • Established team priorities, maintained schedules and monitored performance.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Barista, Starbucks
03.2019 - 01.2021
  • Operated cash register to record transactions accurately and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Answered questions about store policies and addressed customer concerns.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Post Graduate Diploma - Healthcare Leadership

Sault College of Applied Arts And Technology
Brampton, ON
08.2025

Bachelor of Science - Nursing

Dashmesh College of Nursing
Faridkot, Punjab
11.2018

High School Diploma -

Punjab Govt School
Punjab
03.2010

Skills

  • Customer rapport
  • Budget Management
  • Computer Skills
  • Workload Management
  • Scheduling and Coordinating
  • Customer Relations
  • Managing Operations and Efficiency
  • Training and Development
  • Team Development
  • Product and service knowledge
  • Sales Reporting

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Assistant Manager

Moga Sweets
02.2021 - 10.2022

Cashier

Barista, Starbucks
03.2019 - 01.2021

Post Graduate Diploma - Healthcare Leadership

Sault College of Applied Arts And Technology

Bachelor of Science - Nursing

Dashmesh College of Nursing

High School Diploma -

Punjab Govt School

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Harpreet Gill