Harpreet Gill
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and detail-oriented team player with strong organizational skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Moga Sweets
02.2021 - 10.2022
- Established team priorities, maintained schedules and monitored performance.
- Mentored team members to enhance professional development and accountability in workplace.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier
Barista, Starbucks
03.2019 - 01.2021
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Answered questions about store policies and addressed customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Used POS system to enter orders, process payments and issue receipts.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Post Graduate Diploma - Healthcare Leadership
Sault College of Applied Arts And Technology
Brampton, ON08.2025
Bachelor of Science - Nursing
Dashmesh College of Nursing
Faridkot, Punjab 11.2018
High School Diploma -
Punjab Govt School
Punjab03.2010
Skills
- Customer rapport
- Budget Management
- Computer Skills
- Workload Management
- Scheduling and Coordinating
- Customer Relations
- Managing Operations and Efficiency
- Training and Development
- Team Development
- Product and service knowledge
- Sales Reporting
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Assistant Manager
Moga Sweets
02.2021 - 10.2022
Cashier
Barista, Starbucks
03.2019 - 01.2021
Post Graduate Diploma - Healthcare Leadership
Sault College of Applied Arts And Technology
Bachelor of Science - Nursing
Dashmesh College of Nursing
High School Diploma -
Punjab Govt School