Harpreet Gill
Surrey
Summary
Dynamic administrative professional with a proven track record at Remco Forwarding Co., excelling in customer service and data entry. Recognized for enhancing operational efficiency and maintaining confidentiality. Skilled in office administration and bookkeeping, fostering strong relationships while ensuring accurate record-keeping and effective communication in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Remco Forwarding Co.
03.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Book-keeping
Dispatcher
Nexgen Logistics Ltd.
03.2024 - 12.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 6 fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Office Manager
Nexus Transportation Ltd.
01.2023 - 03.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Data Entry Operator
DB Schenker Logistics
09.2022 - 12.2023
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained files, records, and chronologies of entry activities.
- Corrected data entry errors to prevent duplication or data degradation.
- Increased data accuracy by diligently inputting and verifying information from various sources.
Education
MBA - Accounting And Finance
University of Canada West
Vancouver07-2023
Master of Science - Mathematics
Khalsa College, Amritsar
Amritsar, Punjab04-2015
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Book-Keeping
Languages
Punjabi
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Administrative Assistant
Remco Forwarding Co.
03.2025 - Current
Dispatcher
Nexgen Logistics Ltd.
03.2024 - 12.2024
Office Manager
Nexus Transportation Ltd.
01.2023 - 03.2024
Data Entry Operator
DB Schenker Logistics
09.2022 - 12.2023
MBA - Accounting And Finance
University of Canada West
Master of Science - Mathematics
Khalsa College, Amritsar
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