Summary
Overview
Work History
Education
Skills
Websites
Relevant Experience
Accomplishments
Work Availability
Timeline
Generic

Harpreet Chohan

Brampton,ON

Summary

Experienced sales professional with a demonstrated history of working in the Consumer Goods industry for past five years and in the Banking industry for past 2 years with a proven track record in driving sales and increasing business revenue. Self-motivated and a problem solver that can work independently and in a large group. A passionate, hardworking and organized individual with strong team player skills and attention to details. Proficient at building and maintaining professional relationships with clients and customers by providing top-notch customer service and unparalleled support. A people-centric, resourceful and collaborative individual that contributes to the team in achieving operational excellence and business goals

Overview

9
9
years of professional experience

Work History

Client Advisor

RBC Royal Bank
Brampton, ON
01.2022 - Current
  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
  • Respond to client-initiated contact, assisting them with a full range of financial transactions
  • Actively listen and engage clients in conversation to further understand their individual needs
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
  • Achieved $5M sales contributing to the total sales growth of the branch

Business Development Coordinator

Honda Queensway
Toronto, ON
10.2021 - 01.2022
  • Communicate with customers by phone or email to provide information on motor vehicles inquiries, promote ongoing campaigns and company products

Key Customer Development Manager

Dragon Edge Group
Philippines
10.2020 - 05.2021
  • Supervise store level availability, execution and implementation of programs by engaging with customers and key personnel at stores
  • Successfully expanded the business in regional area by engaging with new client and contributed additional 180,000 Philippine peso monthly sales to the total company

Key Account Manager

Foodsphere, Inc
Philippines
06.2019 - 11.2019
  • Addressed the concerns and questions of clients by efficiently communicating with them and provided solutions on maintaining old customers and attracting new customers
  • Lead house brand project for Christmas Season and became category champion for all house brand projects for the team as the key personnel in contact with R&D, Marketing, Purchasing and Production department

Associate Key Account Manager

Foodsphere, Inc
Philippines
10.2017 - 06.2019
  • Initiated business reviews with the clients to identify business opportunities, address their concerns and endorse business-building programs
  • Handled the top one account in the Modern Trade Group and achieved over Php1 Billion sales by timely execution of programs and ensuring all orders are served on time

Key Accounts Specialist

Foodsphere, Inc
Philippines
06.2015 - 09.2017
  • Fixed and maintained the business relationship with the assigned clients by addressing their concerns and consistently engaged with them by providing solutions, service, support and by identifying business opportunities
  • Engaged with customers at store level and addressed their concerns by providing alternative solutions on their orders and educating them on delivery policies

Education

Bachelor of Science in Business Administration Major in Marketing Management -

St. Paul University Manila
03.2014

Highschool - General Studies -

St. Mary’s College of Meycauayan Bulacan
04.2010

Skills

  • Customer Service
  • Customer Needs Assessment
  • Customer Relationship Management
  • Cross-Selling and Upselling Skills
  • Account Management
  • Business Development
  • Negotiation
  • Multilingual - English, Punjabi and Tagalog
  • Proficient in MS Office
  • Excellent Written and Verbal Communication Skills

Relevant Experience

  • Fixed and maintained relationships with customers by building rapport, and providing supreme customer service
  • Proactively engaged with the customers by identifying business opportunities, aligning strategies and programs to achieve business targets and objectives
  • Addressed the concerns and questions of clients by efficiently and effectively communicating with them and by providing them relevant solutions
  • Processing requests of the customers and aligning available resources to solve customers’ needs
  • Strictly followed risk and compliance processes and policies when dealing with customers to maintain their privacy as well as protect the interest of the company and avoid any conflict in the trade
  • Successfully contributed to the team by spotting opportunities and offer additional services/advice to the customers through cross-selling and upselling skills
  • Proactively took ownership in providing assistance and resolving clients’ problems

Accomplishments

  • Nominated for RBC Performance Awards across Brampton West (Third Quarter of 2022)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Client Advisor

RBC Royal Bank
01.2022 - Current

Business Development Coordinator

Honda Queensway
10.2021 - 01.2022

Key Customer Development Manager

Dragon Edge Group
10.2020 - 05.2021

Key Account Manager

Foodsphere, Inc
06.2019 - 11.2019

Associate Key Account Manager

Foodsphere, Inc
10.2017 - 06.2019

Key Accounts Specialist

Foodsphere, Inc
06.2015 - 09.2017

Bachelor of Science in Business Administration Major in Marketing Management -

St. Paul University Manila

Highschool - General Studies -

St. Mary’s College of Meycauayan Bulacan
Harpreet Chohan