Harpreet Arora
Kitchener,Canada
Summary
Experienced transportation professional with a strong commitment to providing updated and accurate route information to assist passengers. Dedication to safety demonstrated through exceptional driving record and two years of experience in Taxi Driver roles. Committed to delivering excellent customer service and ensuring a comfortable and efficient transportation experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cab Driver
ONCABS.INC
04.2023 - Current
- Arrived on time to customer appointments.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Upheld high standards of cleanliness, sanitation, and service.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Operated party vehicles, buses and town cars.
- Managed teams of drivers, shift schedules and reservation calendars.
- Obtained fares from passengers, issued change and secured cash from theft.
Senior Merchandise Manager
Dollar Mart
01.2020 - 04.2023
Customer Service Representative
Dollar Mart
09.2019 - 12.2019
Cash Manager
JAI DURGA BRICKS INDUSTRIES
04.2015 - 03.2019
- Company Overview: Retail Management
- Management of multiple areas in retail for better performance and smooth work process.
- Retail Cash counter management including end to end process of cash Interaction with customers including visits, cash collection and relationship management by providing best possible solutions to needs/issues.
- Coordination with other departments for minimizing supply chain and maintenance cost.
- Stock management to meet customer demands on time.
- Dispatch scheduling & monitoring for timely delivery of goods and returns.
- Policy management for storage and dispatch.
- Customer satisfaction.
- Quality check management.
- Retail Management
Education
Global Hospitality Management -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None12-2020
Global Business Management -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None01.2019
P.G.D.C.A - Diploma in Computer Applications
Punjabi University
Patiala, Punjab01.2015
Master of Arts - Business Administration and Management
Punjabi University
Patiala, Punjab01.2014
Skills
- Strong Communication Skills
- Safe driving practices
- Vehicle maintenance
- Route planning
- Multi-passenger vehicles
- Accurate money handling
- Fare calculation
- Clean driving record
- Passenger assistance
- Supply Chain Management
- Cashier
- Disabled passenger support
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Certification
Class -G licence
Timeline
Cab Driver
ONCABS.INC
04.2023 - Current
Senior Merchandise Manager
Dollar Mart
01.2020 - 04.2023
Customer Service Representative
Dollar Mart
09.2019 - 12.2019
Cash Manager
JAI DURGA BRICKS INDUSTRIES
04.2015 - 03.2019
P.G.D.C.A - Diploma in Computer Applications
Punjabi University
Global Hospitality Management -
Conestoga College Institute of Technology And Advanced Learning
Global Business Management -
Conestoga College Institute of Technology And Advanced Learning
Master of Arts - Business Administration and Management
Punjabi University
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